Dundalk Leisurecraft Penguin Product FAQs
What is the lowest temperature the Penguin chiller will reach?
This is by far the most common question, and it is by far the hardest to answer. There
is no blanket statement that answers this question.
Penguin Chillers’ lowest recommended operating temperature is 37° Fahrenheit.
Many customers still ask us if their unit can chill lower than 37° F. Our answer would
be yes it can however, we strongly recommend not continuously running your water
chiller lower than a set point of 37° F. On 5 gallons of water, we tested and reached
temperatures down to 36° F. Keep in mind that the temperature your chiller is
capable of reaching is completely dependent upon your chillers’ setup. Factors such
as your goal temperature, the amount of liquid you’re cooling and its heat load plus
the ambient conditions in which your chiller is being used are all variables that
contribute directly to the temperature your unit will be able to achieve.
Is there a tank or reservoir built into the chiller?
Penguin Chillers’ line of water chillers DO NOT contain built-in tanks or reservoirs.
The internal piping and exchanger holds less than 1/2 gallon of water.
How Loud is the Chiller when in use?
Penguin Chillers operate at a relatively quiet level of 56 dBA . Our general customer
feedback is, “the chiller runs much quieter than expected”.
Does the Chiller need to be ventilated?
Ventilation is required for proper heat transfer. A chiller cannot properly function if
placed in a small enclosed space such as a cabinet or closet. Remember, the chiller is
removing heat from the liquid being chilled and disbursing it out into the surrounding
air. When the excesses heat can no longer be disbursed out into the air, the chiller is
unable to provide any additional cooling. Proper ventilation also allows your chiller to
run less, which actually makes it operate more efficiently.
Why has the chiller stalled at a certain temperature?
Usually when this happens, your first thought is that the chiller isn’t working correctly. Most of the time that is actually not the case! So first we need to determine if it’s actually the chiller or something else that is causing your temperature issues. If your chiller is maintaining its set point and kicking off and on normally then it’s most likely not the chiller causing the issue. However, if the chiller is running constantly and still can not get down to your desired temperature, then it could be an issue with your chiller or set up. If this is the case you’ll want to contact our Penguin Chillers technical support team via email at support@penguinchillers.com.
Do Penguin Chillers function as heaters too?
Penguin Chillers DO NOT offer heating capabilities. Our chillers specialize in quiet efficient cooling because WE KNOW COLD!
Can my chiller be used outside?
Penguin Chillers can be used indoors and outdoors, except in freezing conditions.