Customer Reviews

Arrived in a timely manner, no damage, works great and price was great. I'm using this panel for time of use only, I charge up with some back yard solar panels, then power house for 4 to 5 hours a day, my grid solar usually exceeds what I use, true up was $2 dollars to me. With my set up now that will increase!

My 2000 worked fine for two years and was happy on battery alone, or with shore power. Last year during a software update, the remote app no longer worked. It required a serial number to reconnect. The serial number is on the back of the installed inverter. So that is a bust.
Now the inverter trips on battery power. 900 microwave, and 1200 watt electric kettle both trip within 30 seconds.
Maybe they only have a 4 year lifetime???

I've been using sauna most of my life, ant his time needed to replace sound stones in my 12kW sauna heater. This stones by far some of the best stones I've ever used. Delivery was fast. Excellent service.

I am super pleased with your service. I am not super pleased with their pump. It is not nearly as powerful (in terms of mTorr) as their older pumps. We actually spoke to them about this after we got it running and did function testing. The mTorr continued to be higher than it should have been after an hour. I am going to run a load and check. Their customer service rep was not knowledgeable and discounted the years and amount of knowledge we have about our machine. We have thousands of pounds of food dried and hundreds of successful runs under our belt. This does not reflect on you at all, but I fear it is the design of this pump. We are currently finishing the cleaning and repair of our old pump and will most likely revert to that one for future runs. But, as I said, I will reserve judgement of the product until I have run a load with this pump.

Your customer service is amazing! You have followed up with us at every turn and we are very impressed. I thank you for all of your kindness and would happily recommend your company to anyone.

Item showed up in perfect condition. After setting everything up, which was very simple, I was pleased with how well everything was built. I waited the recommended 24hrs to settle, then tried my first attempt. While being told from other brand users that the time is usually 36hrs to actually finish, this took a little over 10. I'm very happy with this machine and the customer service from both Offgridliving and stayfresh are superb in every way

Great RTT with amazing function. I got this tent 5 months ago and it's a great product. Fairly easy installation, I just followed the instructions exactly. Definitely a happy camper

high quality, easy to install, working amazing with no issues. thank you

Lovely sauna heater with beautiful design. It heats up very quickly with steam production flowing quickly through our cabin sauna. GREAT PRODUCT

Exactly what I was looking for...Fast shipping

You need to download a proprietary app called SolarmanSmart and then hand over your wifi credentials to China. Battery data is limited, it recognizes only 1 of my 2 Pytes batteries installed in parallel. I can’t get it to work with Pytes native app. I would not recommend this product, I disconnected it and now use a raspberry pi with solar-assist.

I love the trays. We are using them quite a lot.

Fantastic customer service, communicated every step of the way and even afterwards to make sure I didn't need any help!

very bad service and very bad maintenance you explain to them that they sent you the wrong product and the wrong size because I ordered a square and they sent me an oval and I don't understand why they did that and they say that they did everything correctly and correctly.
and no one gives you any money or returns, they don't want to do anything
I’m very upset

This product looks really good from a distance. However, if you really look closely, the material to build the system looks cheap and it's NOT real wood. Also, the pump system is made with cheap amazon/plastic material. It looks like the system could break down over time. So far after 4 months of usage, it's been sufficient in growing herbs and plants for our home. Functionally, this product works at growing plants, but not sure if it's worth the price tag.

knowledgable and friendly staff. solar kit ordered but took over 3 weeks to get all the components. The team was okay with sending components at a time. Instructions on manual was crappy but tech support was patient to go over the installation with me

I bought this solar kit so I can set up on my trailer. The solar kit was set up four months ago and it's been working seemlessly. No issues so far and this kit has worked perfectly!

This fridge was something we looked at for quite a while before our current (really old) fridge bit the dust. It is wowzers fantastic quality! The seals, the wall thickness, the individual compressors for both the fridge & the freezer are outstanding! We are currently attached to the grid but plan to eventually go solar & this is an awesome choice to be super efficient with now & in the future! We are so impressed with the quality & care this was made with here in the United States of America! It looks beautiful too! The packaging it arrived in was even done in perfectly careful detail!!! I had high expectations for this but it truly exceeds them! I can not say enough good things about our new refrigerator. We love it! We had excellent communication with Jon about the timeline for our fridge as well. We are glad we waited for the production of this instead of choosing a different one to purchase more immediately. It was worth the wait 😄

The EG4 App is designed beautifully and their monitoring system is easy to use. Their system allows you change alll of the inverter settings and parameters REMOTELY. This is a game changer because I don't have to go into the garage to manually update the settings.

Great kit with all the components needed. Very easy to use/setup....

Cool small machine with overall experience from ordering, customer service, shipping, and set up was spectacular! We've used this machine literally everyday since we got it last year.

You asked how I'm liking the trays I ordered. I'M NOT, because I haven't received them yet! Ordered BEFORE Christmas. Shipped & got as far as my state on 1/14/25. A mere 25 minutes from my home. But, have YET to be delivered!

Love the machine. Ordered the stainless steel home freeze dryer and we've been using it every day for the past 3 months. Having this machine has helped us preserve alot of our food and crops that we have for the winter. Currently, consuming the food at the moment and the quality is AMAZING. It tastes exactly as it was pre-freezed. Great product and amazing investment.

FAVORITE PURCHASE OF LAST YEAR!!! LIFE SAVER FOR OUR HARVEST. HAHAHA WE HARVESTED RIGHT! GET IT?!?

got the replacement battery for my bike. quick and fast shipping

Small enough to fit in an apartment and perfect to grow herbs. This pretty much replaced my weekly visit to the grocery to purchase herbs.