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EcoFlow DELTA Pro + Remote Control

EcoFlow DELTA Pro + Remote Control

by EcoFlow
Customers rate us 4.8/5 based on 204 reviews.
SKU TMR500-MR500-RC-US
$3,399.00 - $3,399.00
$3,399.00
$3,399.00 - $3,399.00
$3,399.00
Availability:
in stock, ready to be shipped

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Price Match Policy

Price Match

Here at OffGrid Living Solutions, we want to offer you the best prices online.

If you happen to find a lower price for the same product, we will guarantee to match their price or beat their price. Note, this does not apply to all products in the store. Please reach out to us via email or chat if you want a price match or price beat.

For the policy to apply, please send us a screenshot, link, or any other evidence of the product being priced lower than ours before making the purchase.

Refer to our Price Match Policy Rules.

Refunds & Returns Policy

At OffGrid Living Solutions, we are proud to have the best refund and return policies in the industry. If you’re not satisfied with your purchase for any reason, you may return it to us within 30 days for a refund.

If you have a problem with our order (there are missing components, damages, or the product is not functioning), please reach out to us as quickly as possible. Some of the problems can be resolved by going through the product manual or the product FAQs.

Refer to our Refunds & Return Policy for more details.

Shipping & Delivery

Order Processing

Once we receive your order, we will send you a confirmation email. Then we will process the order by confirming that the product is in stock and ready for shipment. If any of the items in your order are back-ordered, we will reach to you via email or phone and you may choose to either wait or receive a 100% refund.

Please allow 1-3 days for processing your order.

Shipping

We ship to the lower 48 continental United States only at this time.

Shipping times and shipping method will depend on the specific product and brand you purchase. If you have any shipping question, feel free to ask on the chat or email us at info@offgridlivingsolutions.com.

We will send tracking information by email the same day the shipping tracking number is created/available.

Before you sign the shipping bill, please THOROUGHLY INSPECT YOUR ITEM. Signing for the receipt of a damaged product removes the liability of the shipping company and OffGrid Living Solutions. Once you accept your shipment as non-damage, your item is your property.

Delivery time

Shipping Timeline listed above is an estimate. Please call or message the web chat for precise ETAs.

EcoFlow DELTA Pro + Remote Control

Introducing the world's first portable home battery with an expandable ecosystem for home backup, smart energy management, lower energy bills, and more. It's the next leap in portable power technology.

Power for any situation: DELTA Pro delivers up to 10.8kWh of capacity. With that, you're covered for any situation. That's the industry gold standard.

All the AC output you’ll need: A single DELTA Pro unit packs a 3600W AC output, which can be expanded up to 4500W with X-Boost technology. Power 99.99% heavy-duty devices at home, outdoors, or at work.

The world’s fastest charging portable power station: To reach record-breaking charging speeds at 6500W, combine AC, solar and smart generator together for multiple charging.

Fully charge in 1.8 hours: The battery management system ensures safety and longevity, while you charge DELTA Pro from a standard AC wall outlet within 2.7 hrs, and from 240V outlet within 1.8 hrs*.

Charge up at thousands of EV stations worldwide: For the first time ever with a portable power station, you can charge up at thousands of EV stations worldwide. This unique charging method gives you up to 3400W fast charging on the go.

Go renewable with 1600W max solar charging: You can use solar energy to charge DELTA Pro in just 4-8 hours. DELTA Pro has a wide voltage range from 11-150V, which makes it compatible with 90% of third-party solar panels with MC4 connectors.

Emergency power with Smart Generator: The EcoFlow Smart Generator serves as an emergency option that integrates with your DELTA Pro ecosystem. It auto-starts when your DELTA Pro hits a low level of charge, re-charges your DELTA Pro, and stops the engine all by itself once your DELTA Pro hits a full charge

A battery that last for years on end: DELTA Pro sports a brand-new LFP battery with 6500 cycles, which means you can use DELTA Pro for years and years before your unit reaches 50% of the original capacity. 

Multiple ways to control & monitor: The new EcoFlow app gives you full control over DELTA Pro. You can access your power settings, such as charging and discharging levels, AC charge speeds, and more. 

DELTA Pro Remote Control

The first of its kind: The first remote control for a portable power station, designed for DELTA Pro. Ideal for storing your DELTA Pro in the garage, storage bay, or below deck. Connect over Bluetooth or an ethernet cable and get a second screen right where you need it. 

Monitor your energy: The display shows how much energy you’re using, the remaining battery time, and everything else DELTA Pro’s screen shows. It’s also a convenient place to turn on/off the AC outlets, DC outlets, or entire unit.

Two ways to connect: Move the screen around when connected with Bluetooth; set it and forget it with a wired connection that works over longer distances.

Control at a distance: Once set up, you can monitor & control your portable power station from afar. Ideal when your DELTA Pro is set up with solar panels, or at a charger.


Product Specifications

EcoFlow DELTA Pro Product Specifications 

EcoFlow Pro Remote Controller Product Specifications

  


Product Manual

EcoFlow DELTA Pro + Remote Control Product Manual

EcoFlow DELTA Pro | User Manual V1.0

EcoFlow DELTA Pro | Quick Start Guide V2.0

How to use EcoFlow DELTA Pro for the first time

 

How to charge EcoFlow DELTA Pro

Product Warranty & Returns

EcoFlow Product Warranty & Returns

Please note that the warranty period may vary according to local laws and regulations. Some countries, states, and provinces do not allow limitations on how long an implied warranty may last, so the limitation described above may not apply to you. You may have other rights from state to state, province, or country.

DO NOT USE YOUR PRODUCTS UNTIL YOU HAVE READ THE TERMS OF THE WARRANTY.

All EcoFlow products purchased come with a limited warranty, as shown below. BY USING ECOFLOW PRODUCTS, YOU AGREE TO BE BOUND BY THE TERMS OF THE ECOFLOW LIMITED WARRANTY.

The warranty period started when the original purchaser received the products.

Warranty Timeline

Item

Warranty Period (refer to months, unless specified)

DELTA Max (1600/2000)
DELTA Max Smart Extra Battery

24+12 (Registration for warranty extension)

DELTA Pro
DELTA Pro Smart Extra Battery

24+36 (Registration for warranty extension)

DELTA mini
DELTA
Smart Generator (Dual Fuel)

24

400W
220W
160W
110W
85W

12

400W Rigid Solar Panel

10 years

100W Rigid Solar Panel

60

100W Flexible Solar Panel

36

Wave Portable Air Conditioner
Wave Add-On Battery

12

Accessories

12

Smart Generator

12

Power Hub
Power Kits Console
2kWh/5kWh LFP Battery
DELTA 2
DELTA 2 Extra Battery

5 years

 

Warranty extension 

You can extend the warranty for products purchased between January 1, 2022, and August 31, 2022, by registering on the official website on or before October 15, 2022. 

Warranty cannot be extended for products purchased before January 1, 2022.

Customers who have purchased products on or after September 1, 2022 will enjoy the warranty period (with warranty extension) listed in the table above. Customers are advised to complete registration as early as possible.

Exclusions and Limitations

This warranty does not apply:

  • Non-quality related issues;
  • Items purchased from unauthorized resellers;
  • Purchases without valid proof of purchase;
  • Items that have been refunded;
  • Items that have expired their warranty period;
  • Any defects or damages caused by misuse of products, unauthorized modification, dis-assembly or operation not in accordance with the official instructions or manuals;
  • Any defects or damages caused by exposure to excessive heat, liquids or other external causes;
  • Any defects or damages caused by reliability or compatibility issues when using unauthorized third-party parts;
  • Lost or stolen products;
  • Free products.

Cross-Regional After-Sales Service

EcoFlow does not provide a global product warranty, and the warranty service can only be obtained at a designated EcoFlow repair center.

To repair the product in an EcoFlow repair center when the product was purchased in another region, depending on part availability, customers can obtain a cross-regional repair service at an additional charge. (Some products do not support cross-regional repair even if the customer is willing to pay for the service. For more details, please contact EcoFlow Support.)

A cross-regional replacement service is not available for different versions of the same product.

The customer will need to bear customs duties, taxes, customs clearance, and other costs incurred for a cross-regional repair, regardless of whether it is the warranty or paid repair service. 

Valid Proof of Purchase

  • A purchase order number made through ecoflow.com;
  • Sales invoice or order confirmation email that clearly shows the description of the product, its price, and sales channel.

Warranty Registration

  • Register your warranty at https://www.ecoflow.com/us/support/warranty 

Return Material Authorization (RMA) process

  • Contact EcoFlow Customer Service Team at support@ecoflow.com or +1 (800)-368-8604 (this number supports English service only. International charges apply if calling from outside of the US).
  • If your item is eligible for an EcoFlow Warranty, you will receive a prepaid shipping label. Please follow the instructions provided by EcoFlow Support to properly pack the products and return them safely.
  • Please note that we can only provide return shipping labels for return packages in United States. For returns in other countries and areas, please contact EcoFlow Support at support@ecoflow.com for more details.

Replacement 

  • In case of replacement, delivery of the replacement item will be arranged within 15 business days (subject to changes caused by force majeure) after confirming that the defective item has been received at our warehouse. The final resolution is subject to the availability of the replacement items.
  • The replacement warranty will be covered by a period equal to the remaining warranty period of the original item. 

Product FAQs

EcoFlow Product FAQs

Customer Reviews

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