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Dundalk Leisurecraft Chimney & Heat Shield Set for Panaromic Saunas

SKU BSB214P
Original price $577.50 - Original price $759.00
Original price
$759.00
$577.50 - $759.00
Current price $759.00
Availability:
in stock, ready to be shipped
Availability:
in stock, ready to be shipped

Get it between -

Style: Separate
Price Match Policy

Price Match

Here at OffGrid Living Solutions, we want to offer you the best prices online.

If you happen to find a lower price for the same product, we will guarantee to match their price or beat their price. Note, this does not apply to all products in the store. Please reach out to us via email or chat if you want a price match or price beat.

For the policy to apply, please send us a screenshot, link, or any other evidence of the product being priced lower than ours before making the purchase.

Refer to our Price Match Policy Rules.

Refunds & Returns Policy

At OffGrid Living Solutions, we are proud to have the best refund and return policies in the industry. If you’re not satisfied with your purchase for any reason, you may return it to us within 30 days for a refund.

If you have a problem with our order (there are missing components, damages, or the product is not functioning), please reach out to us as quickly as possible. Some of the problems can be resolved by going through the product manual or the product FAQs.

Refer to our Refunds & Return Policy for more details.

Shipping & Delivery

Order Processing

Once we receive your order, we will send you a confirmation email. Then we will process the order by confirming that the product is in stock and ready for shipment. If any of the items in your order are back-ordered, we will reach to you via email or phone and you may choose to either wait or receive a 100% refund.

Please allow 1-3 days for processing your order.

Shipping

We ship to the lower 48 continental United States only at this time.

Shipping times and shipping method will depend on the specific product and brand you purchase. If you have any shipping question, feel free to ask on the chat or email us at info@offgridlivingsolutions.com.

We will send tracking information by email the same day the shipping tracking number is created/available.

Before you sign the shipping bill, please THOROUGHLY INSPECT YOUR ITEM. Signing for the receipt of a damaged product removes the liability of the shipping company and OffGrid Living Solutions. Once you accept your shipment as non-damage, your item is your property.

Delivery time

Shipping Timeline listed above is an estimate. Please call or message the web chat for precise ETAs.

Dundalk Leisurecraft Chimney & Heat Shield Set for Panaromic Saunas

Description

Note: All Dundalk Leisurecraft Products will take 14 days before they can be shipped. Please refer to the Delivery & Order Cancellation Policy or reach out to us if you want a detailed delivery date.

Chimney and Heat Shelf built for use in Panaromic Saunas

Product Specifications

Dundalk Leisurecraft Chimney & Heat Shield Set for out the TOP Product Specifications

Gross Weight: 117

Product Manual

Parts Drawing

Delivery & Order Cancellation Policy

Please make sure to read the following Order Change Policy and Drop Ship Policy BEFORE you submit the order. Feel free to reach out to us for support if you have any questions in regards to the Sauna order.

Order Change Policy

Drop Ship Policy

Residential Drop Ship Information

Please make sure to read the drop ship information and follow the instructions in order to receive your saunas. Feel free to reach out to us for support if you have any questions in regards to the Sauna order.

Dundalk LeisureCraft Responsibilities

  1. Building and packing your sauna in a crate
  2. Arranging for shipping to your home 

Trucking Company Responsibilities

  1. Making an appointment to deliver your sauna
  2. Delivering your sauna to the end of your driveway or curbside
    1. The trucking company is NOT responsible for unloading the sauna
    2. The trucking company is NOT going to back their truck into your driveway
    3. Most times the trucking company will deliver with an 18 wheel truck. i. Will this size truck fit on your road or neighborhood?
  3. If the sauna crate is less than 92” (7 feet), the trucking company may have a lift gate on the back of the truck which can be used to assist getting the sauna off the truck.
  4. If the sauna crate is more than 92”, there will not be a lift gate to unload the sauna crate and the customer needs to decide how they are going to get the crate off the truck.

Customer Responsibilities

  1. Returning phone calls to the trucking company in a timely manner, to arrange delivery
  2. Determining how the sauna is going to be unloaded from the truck
    1. Crates will vary from 6 feet long to 14 feet long
    2. The crate’s weight will vary from 800 pounds to 1600 pounds, depending on the size of the sauna
  3. Customer is responsible for unloading the sauna crate from the truck
    1. Suggested methods for unloading the truck
      1. Use a forklift or other mechanical piece of equipment
        1. When using a fork lift to pick up the crates, they must be picked up from the end of the crate and fork lift extensions are required.
        2. Renting a tilt tow truck to pick up the sauna from the local terminal and have it delivered to your home
        3. Have a crew of helpers able to either take the sauna off the truck or unload the crate while on the truck until the crate can be lifted off the truck
  4. If the crate arrives damaged, you can accept the shipment, however, please take pictures of the damage, and note the damage on the shipper’s Bill of Lading (BOL). Immediately, contact your dealer or Dundalk, so we can contact the shipper. 
    1. Mark the Bill of Lading (BOL) with “(Crate arrived open/damaged- Possible Hidden Damage.”
Our customer service agents are ready to support you!

HAVE A QUESTION?

Talk to one of our trusted experts today! Our dedicated customer support team is here to provide any assistance that you have. Feel free to place an order over the phone (415) 481-4075 or send us your inquiry via chat.

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