Here at OffGrid Living, we want to offer you the best prices online.
If you happen to find a lower price for the same product, we will guarantee to match their price or beat their price. Note, this does not apply to all products in the store. Please reach out to us via email or chat if you want a price match or price beat.
For the policy to apply, please send us a screenshot, link, or any other evidence of the product being priced lower than ours before making the purchase.
At OffGrid Living, we are proud to have the best refund and return policies in the industry. If you’re not satisfied with your purchase for any reason, you may return it to us within 30 days for a refund.
If you have a problem with our order (there are missing components, damages, or the product is not functioning), please reach out to us as quickly as possible. Some of the problems can be resolved by going through the product manual or the product FAQs.
Once we receive your order, we will send you a confirmation email. Then we will process the order by confirming that the product is in stock and ready for shipment. If any of the items in your order are back-ordered, we will reach to you via email or phone and you may choose to either wait or receive a 100% refund.
Please allow 1-3 days for processing your order.
Shipping
We ship to the lower 48 continental United States only at this time.
Shipping times and shipping method will depend on the specific product and brand you purchase. If you have any shipping question, feel free to ask on the chat or email us at info@offgridlivingsolutions.com.
We will send tracking information by email the same day the shipping tracking number is created/available.
Before you sign the shipping bill, please THOROUGHLY INSPECT YOUR ITEM. Signing for the receipt of a damaged product removes the liability of the shipping company and OffGrid Living. Once you accept your shipment as non-damage, your item is your property.
Delivery time
Shipping Timeline listed above is an estimate. Please call or message the web chat for precise ETAs.
EcoFlow DELTA Pro*2 + Double Voltage Hub + Transfer Switch (Home Backup Solution)
Note: This Product comes with 2 EcoFlow DELTA Pro, 1 Double Voltage Hub, and 1 Transfer Switch
The Home Backup Kit is a Reliance Controls Pro Tran® 2 Series 30-Amp, 6-Circuit Manual Transfer Switch with a L14-30/L5-30 power inlet and wattmeters. Integrating with the EcoFlow DELTA Pro, secure your home backup power with a simple, safe and sustainable set up by working with a licensed electrician and selecting up to 6 circuits from your breaker panel.
Plug and play home backup power
Customize a simple, reliable and sustainable home backup system to keep your essential circuits running when a blackout hits. Ensure peace of mind with the easily integrated whole-home backup kit:DELTA Pro,Transfer Switch, andPower Cord.
Secure your electronics with safe backup power
With cULus 1008 Listed, protect your appliances with a safe and trustworthy solution. It's suitable for use with any UL listed 1” interchangeable circuit breaker. Easy to reconfigure in the field for multiple double-pole circuits, if needed. Includes a swing-up protective cover which provides a finished appearance.
Introducing the world's first portable home battery with an expandable ecosystem for home backup, smart energy management, lower energy bills, and more. It's the next leap in portable power technology.
The Double Voltage Hub is a great addition for DELTA Pro owners needing more power. Connecting two DELTA Pro units together, this accessory lets you use electronics that are up to 240V or 7200W off the grid.
Double your capacity:Plans for using tons of energy off-grid? Link two DELTA Pro units and their battery management systems will distribute capacity evenly to anything plugged into this hub.
Even more output:House battery backup never had this much output. Chain two units together and your DELTA Pro’s will output a whopping 7200W, enough for even the most heavy-duty of appliances.
Portable & lightweight:The double voltage hub is easy to carry, and pairs with your DELTA Pro to bring even more versatility to your portable battery set up. Charge up, link your power stations and you’re good to go.
Three more outlets: The hub has two NEMA 6-20 outlets that power regular electronics as well as 20-amp power tools. It also has a NEMA L14-30 outlet, making it that much easier to switch out your old gas generator.
Please note that the warranty period may vary according to local laws and regulations. Some countries, states, and provinces do not allow limitations on how long an implied warranty may last, so the limitation described above may not apply to you. You may have other rights from state to state, province, or country.
DO NOT USE YOUR PRODUCTS UNTIL YOU HAVE READ THE TERMS OF THE WARRANTY.
All EcoFlow products purchased come with a limited warranty, as shown below. BY USING ECOFLOW PRODUCTS, YOU AGREE TO BE BOUND BY THE TERMS OF THE ECOFLOW LIMITED WARRANTY.
The warranty period started when the original purchaser received the products.
Warranty Timeline
Item
Warranty Period (refer to months, unless specified)
DELTA Max (1600/2000) DELTA Max Smart Extra Battery
24+12 (Registration for warranty extension)
DELTA Pro DELTA Pro Smart Extra Battery
24+36 (Registration for warranty extension)
DELTA mini DELTA Smart Generator (Dual Fuel)
24
400W 220W 160W 110W 85W
12
400W Rigid Solar Panel
10 years
100W Rigid Solar Panel
60
100W Flexible Solar Panel
36
Wave Portable Air Conditioner Wave Add-On Battery
12
Accessories
12
Smart Generator
12
Power Hub Power Kits Console 2kWh/5kWh LFP Battery DELTA 2 DELTA 2 Extra Battery
5 years
Warranty extension
You can extend the warranty for products purchased between January 1, 2022, and August 31, 2022, by registering on the official website on or before October 15, 2022.
Warranty cannot be extended for products purchased before January 1, 2022.
Customers who have purchased products on or after September 1, 2022 will enjoy the warranty period (with warranty extension) listed in the table above. Customers are advised to complete registration as early as possible.
Exclusions and Limitations
This warranty does not apply:
· Non-quality related issues;
· Items purchased from unauthorized resellers;
· Purchases without valid proof of purchase;
· Items that have been refunded;
· Items that have expired their warranty period;
· Any defects or damages caused by misuse of products, unauthorized modification, dis-assembly or operation not in accordance with the official instructions or manuals;
· Any defects or damages caused by exposure to excessive heat, liquids or other external causes;
· Any defects or damages caused by reliability or compatibility issues when using unauthorized third-party parts;
· Lost or stolen products;
· Free products.
Cross-Regional After-Sales Service
EcoFlow does not provide a global product warranty, and the warranty service can only be obtained at a designated EcoFlow repair center.
To repair the product in an EcoFlow repair center when the product was purchased in another region, depending on part availability, customers can obtain a cross-regional repair service at an additional charge. (Some products do not support cross-regional repair even if the customer is willing to pay for the service. For more details, please contact EcoFlow Support.)
A cross-regional replacement service is not available for different versions of the same product.
The customer will need to bear customs duties, taxes, customs clearance, and other costs incurred for a cross-regional repair, regardless of whether it is the warranty or paid repair service.
Valid Proof of Purchase
A purchase order number made through ecoflow.com;
Sales invoice or order confirmation email that clearly shows the description of the product, its price, and sales channel.
Warranty Registration
Register your warranty at https://www.ecoflow.com/us/support/warranty
Return Material Authorization (RMA) process
Contact EcoFlow Customer Service Team at support@ecoflow.com or +1 (800)-368-8604 (this number supports English service only. International charges apply if calling from outside of the US).
If your item is eligible for an EcoFlow Warranty, you will receive a prepaid shipping label. Please follow the instructions provided by EcoFlow Support to properly pack the products and return them safely.
Please note that we can only provide return shipping labels for return packages in United States. For returns in other countries and areas, please contact EcoFlow Support at support@ecoflow.com for more details.
Replacement
In case of replacement, delivery of the replacement item will be arranged within 15 business days (subject to changes caused by force majeure) after confirming that the defective item has been received at our warehouse. The final resolution is subject to the availability of the replacement items.
The replacement warranty will be covered by a period equal to the remaining warranty period of the original item.
I recently installed the EG4 GridBoss along with the EG4 18KPV inverter and EG4 wall-mounted batteries, and I’m very impressed with the entire setup. The integration between all the components was seamless, and the system has been running reliably and efficiently since installation. The GridBoss makes grid interaction smooth and dependable, while the 18KPV inverter delivers plenty of power for my needs. The wall-mount batteries are compact, well-built, and hold charge efficiently. Overall, this EG4 solution has exceeded my expectations — highly recommended for anyone looking to build a stable and scalable solar power system.
This is the Ferrari of Sauna. The quality, craftsmanship, and durability of this product is TOP NOTCH. Paired with the Harvia Heater, it is an exceptional sauna. The look is so modern and chic. Easy to clean, looks great everywhere. And the tech setup for the Harvia is so simple, I was up and running in 5 minutes. Could not recommend this more. Also. If you really want you can fit more than 3 it is quite spacious. 10/10
This is the Ferrari of Sauna. The quality, craftsmanship, and durability of this product is TOP NOTCH. Paired with the Harvia Heater, it is an exceptional sauna. The look is so modern and chic. Easy to clean, looks great everywhere. And the tech setup for the Harvia is so simple, I was up and running in 5 minutes. Could not recommend this more. Also. If you really want you can fit more than 3 it is quite spacious. 10/10
It’s amazing that this is a portable hot tub. It was easy to setup and looks like a permanent hot tub! It took about 2 days to heat to 104. We live in a place that snows so we added extra insulation to the panels and extra ground cover.
The jets are not super strong so I would have preferred getting the Tribeca which is less expensive and comes without jets. It does have bubbles.
But overall a great product, first of its kind I believe.
We pre ordered this sauna. It’s all put together with the help of a contractor. It took 2 guys 2 full days. We are very pleased with the sauna all together. It’s clearly top of the line. The sauna fits 2. Maybe 3 if you want to squeeze. The sauna fits well in our backyard. It adds a sense of tranquility to our favorite space. Off grid was extremely easy to work with. It was clear they put the customer first!
I absolutely love the machine. I use it everyday. I was disappointed to see some paint scratches on it when it arrived. However, after some contact with their Customer Service department we were able to sort it out. I highly recommend getting a freeze dryer!
I was in the market for a power station that has enough power and capacity to power my fridge and some essential appliances at my house. I come upon this power station from OffGrid living Solutions and I have been using it since. It has enough power for a longer period of time and has multiple ways to charge (AC/Solar Panels). This station is perfect in size and comes at an affordable price. Thank you OffGrid Living team and Bluetti ....
My wife and I love this heater for our sauna. We love the automatic feature of the heater where it turns off once the optimal heat level is reached. Sturdy and durable product, especially for anyone looking to install one on their saunas
This unit is perfect for power outages! We were looking for a unit that can power our essentials during outages like TV, fridge, microwave, lights, and our wifi. This unit can also act as a UPS so nothin shuts off when the power goes down. I like to connect my solar panels to the station when it looks like the outage will be extended. GET THIS STATION! YOU WILL NOT BE DISAPPOINTED!
System performs well in powering things and amazing hardware build quality. One issue I have with AC200Max is that I cannot control it remotely via the internet so when it shuts down due to depletion of battery and turns on again after solar hits the panels, I have no way of turning the AC output on remotely. The other thing is that it lacks portable wheels, carrying this thing is a chore. Other than that, this is a pretty good unit and for those who don't need to have the remote control, this could be your solar generator. OLS team was good and respondant on all of my questions. Overall, this solar generator offers excellent power output and capacity to run nearly anytthing you plug into it.
Wave 2 is a quiet portable air conditioner, even when you put in on Max mode. I purchase this is for my van for during the hot days during camping. Love that I can carry this to around with ease. I plan to use the heating feature once it gets colder. I'm happy with my purchase and can't wait to see how it functions on the heating side.
The AC200 Max and B230 work Great! So much that I added another B230 on the next order. This set up will be used for my farm in the summer and as a emergency back up in my home when it gets cold. Great product! Thx Bluetti and OffGrid Living Solutions
I recently invested in the EcoFlow Delta Pro and I am beyond impressed with its performance.
Setting up the Delta Pro was a breeze. The user-friendly interface and informative display made it easy to monitor power consumption and remaining battery life. Plus, the variety of charging options means I can harness energy from solar panels, car chargers, and regular outlets, making it perfect for both everyday use and outdoor adventures. One of the standout features for me is its portability. Despite its robust power capacity, the Delta Pro is surprisingly lightweight and compact, allowing me to take it on camping trips, picnics, and even to power my work tools at remote job sites.
The customer service I received from EcoFlow was exceptional. They promptly answered my questions and provided helpful insights into maximizing the Delta Pro's capabilities. Overall, I would highly recommend this portable power station.
Fast shipping and overall happy with the order. Everything came well packed. Arnold (customer rep) was extremely helpful during the set up process and helped me with processing the warranty. Been using this for 1 month. Great product and even greater customer service. Would come back to order from them in the future
OffGrid Living Solutions offers reliable, high-quality products and exceptional customer service. Customers appreciate the wide range of solar power solutions, power stations, freeze dryers, saunas, and outdoor gear. Reviews highlight efficient shipping, helpf...OffGrid Living Solutions offers reliable, high-quality products and exceptional customer service. Customers appreciate the wide range of solar power solutions, power stations, freeze dryers, saunas, and outdoor gear. Reviews highlight efficient shipping, helpful support staff, and seamless product integration. Satisfaction levels are high, with praise for durable, user-friendly products that meet diverse off-grid living and adventure needs.
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