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At OffGrid Living, we are proud to have the best refund and return policies in the industry. If you’re not satisfied with your purchase for any reason, you may return it to us within 30 days for a refund.
If you have a problem with our order (there are missing components, damages, or the product is not functioning), please reach out to us as quickly as possible. Some of the problems can be resolved by going through the product manual or the product FAQs.
Once we receive your order, we will send you a confirmation email. Then we will process the order by confirming that the product is in stock and ready for shipment. If any of the items in your order are back-ordered, we will reach to you via email or phone and you may choose to either wait or receive a 100% refund.
Please allow 1-3 days for processing your order.
Shipping
We ship to the lower 48 continental United States only at this time.
Shipping times and shipping method will depend on the specific product and brand you purchase. If you have any shipping question, feel free to ask on the chat or email us at info@offgridlivingsolutions.com.
We will send tracking information by email the same day the shipping tracking number is created/available.
Before you sign the shipping bill, please THOROUGHLY INSPECT YOUR ITEM. Signing for the receipt of a damaged product removes the liability of the shipping company and OffGrid Living. Once you accept your shipment as non-damage, your item is your property.
Delivery time
Shipping Timeline listed above is an estimate. Please call or message the web chat for precise ETAs.
Bakcou Scout Electric Bike
Description
Want a Bakcou Trailer with your Scout? You will need to purchase a new rear axle for your bike. Visit the Robert Axle Project, and search for the appropriate axle below:
For Single Wheel Trailers (Hunting Cargo Trailer): Part #BOB108 + #BIN001
For Two Wheel Trailers (Folding Cargo Trailer & Folding Deer Trailer): Part #KID208
Introducing Bakcou’s first full suspension fat tire electric bike built for sport riding. The Scout takes the very best of our best-selling Storm and the Carbon Alpha to give you a beast of a fat tire electric bike built to take you to the top and then help you rip down the mountain in style.
The Scout has a unique geometry and top-of-the line suspension that sets it apart and makes it the perfect cross-over sport trail bike. Likewise, the increased traction of the fat-tires gives the Scout the ability to handle mountain terrain with ease.
The Scout features an integrated 17.5ah or 21ah battery and improved cable housing to amplify your ride. This bike has an incredible 11-speed gear ratio in the Sram NX cassette. As a result, the Scout can take you wherever your trail leads.
The full-suspension Scout was designed and engineered around the unparalleled power and performance of Bafang’s ULTRA mid-drive motor. Without a doubt, the Ultra motor is recognized as the “diesel engine” of fat tire electric bike mid-drive motors! For this reason, the rear suspension of the Scout had to be just as heavy-duty to handle the torque and power without causing the frame to flex under intense loads.
Undeniably, the all-metal, heavy-duty gearing of the Ultra motor, combined with the intelligence of an integrated torque sensor, make the Ultra motor the most capable, durable, and efficient fat tire electric bike motor on the planet. Finally, there is a full-suspension fat tire electric bike to handle it.
Furthermore, the Ultra motor is considered a smart motor. The speed, cadence, shift, brake, and torque sensors work simultaneously to provide continuous feedback from the rider to the motor. As a result, this allows the motor to deliver exactly what you ask. What you get is a very natural feeling ride, even with a tremendous amount of torque and power output.
Take your riding to the next level with this all-new fat tire electric bike built for the mountains. Be one of the first to ride the all-new Bakcou Scout today!
The Scout is currently not compatible with Bakcou eBike trailers. To make the Scout compatible, you will need to purchase a new rear axle. New axles for the Scout can be found on www.RobertAxleProject.com and you will need one of the following axles:
For Single Wheel Trailers (Hunting Cargo Trailer): Part #BOB108 + #BIN001
For Two Wheel Trailers (Folding Cargo Trailer & Folding Deer Trailer): Part #KID208
Product Specifications
Bakcou Scout Electric Bike Product Specifications
Motor: Because you can toggle between 750W and 1,000 continuous watts (with a max power output of 1500W), this smart torque sensing fat tire electric bike motor, powered by Bafang, is capable of falling under all 3 Classifications of electric bike laws. How is that possible in a fat tire electric bike? For a video tutorial – click here.
Battery: Integrated 17.5ah Lithium-ion battery
Range: See “eBike Range Explained” under “Resources” on our website
Performance: 160NM of Torque/ 1500 Peak Wattage Output
Display: Bafang DP C18.UART Full Color LCD
Brakes:Powerful Tektro HD E750 Quad Piston Hydraulic, 203mm front & rear
Suspension: RST Renegade Air Fork (120mm of travel) & Rockshox Monarch Air Rear
Before your first ride, please read the manual(s) provided with each Product. They contain important safety information and information about assembly, use, and maintenance. Bakcou requires registering your Bakcou eBike/eScooter within 45 days of receiving your eBike/eScooter. Registration is required to take advantage of this warranty. This will allow Bakcou to provide you with better service in the future. Product Registration
As explained in more detail below, Bakcou warrants the products for a limited time from the date of original retail purchase against defects in materials and workmanship when used normally in accordance with Bakcou’s published guidelines. The guidelines include, but are not limited to, information contained in technical specifications, user manuals and service communications. “Original retail purchase” means the Product was purchased new for the first time directly from Bakcou or from an authorized Bakcou Dealer. Registration is required for warranty claims.
Only the original owner of an eBike/eScooter purchased directly from Bakcou or an authorized Bakcou Dealer is covered by this Limited Warranty. The Warranty period begins upon receipt of the eBike/eScooter and shall terminate immediately at the end of the Warranty period. The Limited Warranty will not apply to any subsequent owner or other transferee of the eBike/eScooter.
This Limited Warranty is only applicable to eBike/eScooter purchases within the United States and Canada. Purchases outside the United States and Canada shall be subject to their respective warranty terms.
LIFETIME FRAME WARRANTY
Bakcou eBike/eScooter frames have a lifetime warranty against factory defects. Provided you register your eBike/eScooter with Bakcou within 45 days from the date of receipt, Bakcou will warrant the structural integrity of the frame to the original owner for as long as the original owner owns the product.
2 YEAR LIMITED MANUFACTURER WARRANTY
All Bakcou eBikes/eScooters and their individual covered components (as defined herein), are protected against all manufacturing defects in material or workmanship for two (2) years after original purchase by the original purchaser.
The Limited Warranty is expressly limited to the replacement of a defective motor, lithium ion battery, Roloff gear hub, suspension, forks, stem, handlebar, headset, seat post, bottom bracket, crank set, pedals, rims, wheel hub, freewheel, cassette, derailleur, shifter, throttle, controller, wiring harness, LCD display, and kickstand. This warranty does not cover the normal wear and tear of these components.
THIS LIMITED WARRANTY DOES NOT COVER:
Normal wear and tear.
Any damage or defects resulting from failure to follow instructions in the eBike owner’s manual, acts of God, accident, misuse, neglect, abuse, commercial use, alterations, modification, improper assembly, installation of parts or accessories not originally intended or compatible with the eBike/eScooter as sold, operator error, water damage, extreme riding, stunt riding.
Improper follow-up maintenance.
The Battery is not warranted from damage resulting from power surges, use of an improper charger, improper maintenance or other such misuse, normal wear or water damage.
For the avoidance of doubt, Bakcou will not be liable and/or responsible for any damage, failure or loss caused by any unauthorized service or use of unauthorized parts. Any modifications made to the bike by the customer will void the warranty.
Any products sold by Bakcou that are not an eBike/eScooter.
Determining whether damage or defect to an eBike/eScooter protected by this limited warranty shall be in the sole discretion of Bakcou.
Customer will be responsible for shipping costs associated with the replacement of any parts or components.
EXTENDED WARRANTY OPTIONS
Bakcou has partnered with Extend to offer supplemental extended warranty packages for an additional cost. Extended warranty packages allow for a one-time replacement on parts and components. Extended warranties start on the day the Bakcou Limited Warranty period ends.
Photos and/or videos of the damaged, covered component are required for Bakcou to replace any covered component under warranty.
Once you have the photos and/or videos contact the Bakcou Technical Support Team (warranty@bakcou.com) to make your claim. Please provide your information including your name, address, date of purchase and details regarding your claim.
The Bakcou Technical Support Team will work with you to determine the best course of action to fix and/or replace components covered under this warranty. If the Bakcou Technical Support Team determines that a covered component must be replaced, instructions will be provided for receiving the replacement and returning your damaged component.
Customer will be responsible for shipping costs associated with the replacement of any parts or components.
After the replacement of the covered component is received, the Backou Technical Support Team will assist you in replacing or installing the new covered component on your Bakcou eBike.
If a credit card chargeback of any amount is issued on an order, the Limited Warranty for that order will be paused until the chargeback has been resolved and order is paid in full.
Products should be inspected immediately upon delivery. Freight damage claims are extremely time-sensitive and will not be accepted more than 3 business days after delivery. Please note any damage to your products on the Bill of Lading before accepting delivery and signing off on the shipment. Take photos of any damage found and date the images when possible. Report freight damage claims within 3 business days of delivery to Bakcou, LLC at (844) 227-1096, or on Bakcou.com.
I'm glad that we were able to convert our stove from European to Standard with this adapter. Ordering, shipping, and delivery was quick and painless! Thank you
I’m so impressed with my SMALL Harvest Right Freeze Dryer kit I purchased a few months ago. Every batch has been not only perfect, but faster than expected. It’s the right size for my small household of one (plus two dogs). Why did I need one? Because — food security (grid down prepping), long shelf life of most edibles, “fast food” options, no more food waste, no need for lots of freezer space or tedious canning chores. The ability to create unique edibles for gift-giving, and provide excellent, shelf stable nutrition for my dogs. Peace of mind = Priceless!
I absolutely love my SaunaLife CL4G. The quality is incredible, from the materials to the design, everything feels so well built. It heats up quickly, is easy to use, and has already become a highlight of my daily routine. It feels like being at a luxury spa at home.
The whole ordering process and customer service was also amazing. The team was helpful in answering questions and making sure I got exactly what I needed. I couldn’t be happier with my purchase.
Great construction and cosmetics. Great combination of stability and speed. The seats are the reason I finally chose the Aqua Marina Air-K. Very very happy I bought it.
I had a need for an Aqua Marin inflatable kayak on short notice due to the fact we’re going on vacation soon. Arnold and Jon were very communicative and really put up with my sense of urgency. They shipped my kayak immediately and I received it 3 days later. I really appreciate the great communication and cooperation. By the way it’s an Aqua Marina Tomahawk Air-K and it’s gorgeous. I’m not new to these inflatable kayaks so I can see how superior and well built this thing is.
Purchased this for a 2022 Ford Ranger Tremor. Tent is mounted on a rack made for Tacomas that was fitted to the Ranger. I also purchased the annex room. I used this configuration as a "mobile lab", when I completed the testing phase of a master's thesis on nutrition and long distance hiking. The annex was large enough to fit hikers and their gear out of the weather, while I measured body comp, vitals and drew blood samples. The tent allowed me to park and stay anywhere; my fav is the parking lot of Crackle Barrel restaurants. I get dozens of compliments on this set up; but the best is from my wife who said the mattress was better than our home's mattress. Good going Tuff Stuff!!
I've been using the Harvest Right Freeze Dryer. I freeze dried full meals, fruits, and even coffee for long-term storage. Perfect for homesteading, with the ability to save money and reduce wastes
The instructions were a little lacking, but we were able to watch a YouTube video that helped. Very sturdy. Did need to improvise a little on the rubber grommets so it did not knock against the glass. Does not hum or vibrate going down the road. Used two two-and-a-half Rotopax fuel containers.
I was worried about space in my garage, but the EG4 Wallmount fits perfectly and looks clean on the wall. I'ts not bulky like other battery setups I've seen, and the power capacity is impressive for the size. Smooth installation with no complaints
Ordered this from OffGrid Living and the shipping was fast and quick. The battery just arrived, and the build quality is excellent. Heavy-duty casing, well-label orts, and solid construction. Can't wait to see it in action with my Sol-Ark Inverter
I recently installed the EG4 GridBoss along with the EG4 18KPV inverter and EG4 wall-mounted batteries, and I’m very impressed with the entire setup. The integration between all the components was seamless, and the system has been running reliably and efficiently since installation. The GridBoss makes grid interaction smooth and dependable, while the 18KPV inverter delivers plenty of power for my needs. The wall-mount batteries are compact, well-built, and hold charge efficiently. Overall, this EG4 solution has exceeded my expectations — highly recommended for anyone looking to build a stable and scalable solar power system.
This is the Ferrari of Sauna. The quality, craftsmanship, and durability of this product is TOP NOTCH. Paired with the Harvia Heater, it is an exceptional sauna. The look is so modern and chic. Easy to clean, looks great everywhere. And the tech setup for the Harvia is so simple, I was up and running in 5 minutes. Could not recommend this more. Also. If you really want you can fit more than 3 it is quite spacious. 10/10
This is the Ferrari of Sauna. The quality, craftsmanship, and durability of this product is TOP NOTCH. Paired with the Harvia Heater, it is an exceptional sauna. The look is so modern and chic. Easy to clean, looks great everywhere. And the tech setup for the Harvia is so simple, I was up and running in 5 minutes. Could not recommend this more. Also. If you really want you can fit more than 3 it is quite spacious. 10/10
It’s amazing that this is a portable hot tub. It was easy to setup and looks like a permanent hot tub! It took about 2 days to heat to 104. We live in a place that snows so we added extra insulation to the panels and extra ground cover.
The jets are not super strong so I would have preferred getting the Tribeca which is less expensive and comes without jets. It does have bubbles.
But overall a great product, first of its kind I believe.
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