Anker SOLIX F3800 + Smart Home Power Kit (12000W | 7.68kWh)

Description

• Designed with plug-and-play home backup capability. (Accessories sold separately.)
• 6,000W, 120V/240V split-phase output in one unit for power-hungry appliances.
• 3.84kWh - 26.9kWh expandable capacity with up to 6 expansion batteries (Anker SOLIX BP3800).
• Scaling up to 12kW (53.8kWh) for extended power outages.
• 2,400W solar input, allowing for a charge of 0 to 80% in just 1.5 hours by sunlight.
• Equipped with NEMA 14-50 and L14-30 outlet to directly charge your EV and RV.
• Monitor energy intelligently via the app. Connect with Bluetooth and Wi-Fi.
• Long-Lasting LFP batteries and 5-year hassle-free warranty.
• Industry-leading high-quality components ensuring 10 years of product life.

Always Stay Charged and Prepared

Product Specifications

2 X Anker SOLIX F3800 | 12000W, 7.68kWh + Smart Home Power Kit Product Specifications

• Anker SOLIX F3800
• AC Charging Cable
• Anker Smart Home Power Kit
• User Manual

Product Manual

Anker SOLIX F3800 Product Manual

Anker SOLIX F3800 | How To Guide

Product Warranty 

Anker Product Warranty 

All Anker portable power stations purchased on AnkerDirect and Anker authorized resellers come with a limited warranty (“warranty”) as set out below. By using an Anker portable power station, you are agreeing to be bound by the terms of the Anker limited warranty.

We provide a limited warranty for purchases made on AnkerDirect and Anker authorized resellers. The warranty period starts from the date of purchase.

Anker's limited warranty is restricted to the country of purchase. The limited warranty is void on items taken outside the country they were originally bought in or shipped to directly from an authorized online purchase.

1. Warranty Timeline for Portable Power Station

2. Exclusions and Limitations

Not covered under warranty:

- Products that are damaged or modified.
- Product operated with a damaged cord, plug, or output cable.
- Products that are disassembled.
- Products cleaned with harmful chemicals or detergents.
- Non-quality related issues (after 30 days of purchase).
- Products purchased from unauthorized resellers.
- Products without sufficient proof of purchase.
- Products with an expired warranty.
- Lost, stolen products.
- Damage from outside sources.
- Damage from misuse of products (including, but not limited to falls, use of the product in excess of its output rating, exposure of the product to rain or snow, extremely low air pressure, extreme temperatures, water, operating devices improperly).
- Purchases from illegitimate resources.

Product FAQs

Anker SOLIX F3800 Product FAQs

Q1: What should I do when using a solar charger to charge Anker SOLIX F3800?

A: The solar input supports an 11-60V solar charger with an XT-60 connector. If you use an 11-32V solar charger, the current supports 10A max. When you use a 32-60V solar charger, the current supports 25A max.

Q2: Why is the power station not working after it hasn't been used for a long time?

A: If the power station is stored at a low capacity for a long time, lithium batteries will self-consume power which may lead to a quick discharge. This leads to poor conductivity and a reduced battery lifespan, resulting in poor battery performance.

Q3: How should I store and maintain the power station?

A: To store your portable power station, make sure you have:
1. Turned off all outputs.
2. Store it in a cool and dry place.
3. Check the battery capacity each week. If it's below 30%, fully charge.
4. Charge the power station to 100% every 3 months.

Q4: In UPS mode, does the 240V ports work?

A: In UPS mode, only the three 120V ports labeled "UPS" are operational; the 240V ports do not function.

Q5: How do I charge my electric vehicle?

A: Double-press the 240V power switch to activate EV mode charging, then you can recharge your EV.