Install the bender 5-6 feet above the ground to provide enough working space. To keep the hoop steady, mount the bender on a flat surface that's at least 4 feet long. This will ensure the hoop bends in the desired direction without curving when upright.
Product Manual
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Product Warranty
Bootstrap Farmer Warranty
Shipping Damage Claims are not Warranty Replacements.
If a product is damaged in shipping to you, reach out to us for a replacement within 7 days of receiving the package. We will need to file a shipping claim. Please send pictures of the box, inside the box, and the damaged product via email at contact@bootstrapfarmer.com, and we will send you replacements. The pictures are required for the shipping claim. We appreciate your help with this, as it is our priority to get a replacement sent to you as soon as possible.
When are my products not covered?
- Product damaged from misuse/left outside in the elements.
- Products that have been soiled or abused beyond a reasonable expectation
- Products lost or damaged through natural disasters, fire, or accidents
- Product purchased outside of warranty limit (warranty lengths vary on the product)
USA Manufactured Products from Bootstrap Farmer
Bootstrap Farmer stands by our USA-made products' exclusive designs and sturdy construction. We are so sure that our heavy-duty trays will last that we guarantee it! Read more about how we warranty our products and how our innovations and transition to manufacturing in the United States have improved our already reliable equipment.
User-tested, Hands on Design of USA-Made Products
Since moving our tray production to the US, we have had a more hands-on role in the trays' design, composition, and manufacturing process. We have found ways to improve our product, like increasing the tray's flexibility while preserving the heavy-duty standard. This extra flexibility reduced the risk of corner chipping on the trays, making them even more indestructible! We were even able to redesign the tray's appearance by adding a thumb notch and thicker tray walls giving them added strength and durability.
We've also been able to speed up product development, improve quality control and reduce our carbon footprint by lowering shipping miles.
All USA Made 1020 trays, 1020 microgreen trays, 1020 Mesh Trays, 1010 Trays, air pruning trays, six-cell plug insert trays, and 2.5" seed starting pots have a 2-year warranty to be free from defects.
To ensure quality, we test our products at real working farms. If it doesn't break, it's ready for your farm. Then, the testing continues with you. Bootstrap Farmer relies on hardworking growers' expert feedback to continue to improve our products and offerings.
Of Note: The sun degrades all plastic. This warranty does not apply to trays left bare in the sun for extended periods. This warranty applies to and is warranted for cracks and degradation due to an inadequacy in manufacturing.
Color fading under light is normal and not covered under warranty. Some colors will fade more quickly than others. While all plastics are sensitive to natural sunlight degradation, all of our trays are made with a UV-resistant additive to help reduce and slow this effect.
How to Order Replacement Trays?
Our trays are made to hold up to commercial use. If they chip, crack or degrade in the first two years, we will send you a replacement. We want our customers to know they can rely on the quality of our products and that we want you to use the best. Email us at contact@bootstrapfarmer.com, and our friendly customer support team will ensure you get a new sturdy tray replacement. This warranty is complimentary for the first two years after your purchase.
Questions. Comments. Email contact@bootstrapfarmer.com
We look forward to giving you more reasons to feel good about shopping with us.
Return
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable or sanitary goods such as seeds, flowers or growing media cannot be returned. We also do not accept products that have been customized.
Additional non-returnable items:
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted: (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Non-Returnable Items where we have explicitly in writing agreed to accept a return.
- Any item that is returned more than 30 days after delivery.
Product FAQ's
Q: Hi l am looking to construct a green house / high tunnel I like your hoop bender I have most of the hoop lumber I need cover ties
A: Are you looking for paracord to keep your greenhouse plastic down?
Q: 1-3/8" top rail seems a good material to use. I've seen 1-5/8" top rail as well. Would these benders accommodate that diameter?
A: The benders work with 1 3/8" top rail to bend the hoops. The 1 5/8" pipe is used as the ground post, which gets driven into the ground and the 1 3/8 sits in it.
Q: WITH YOUR BENDER IS THERE A WAY TO GET STRAIGHT SIDEWALLS?
A: There is not a way to get straight sidewalls using the bender.
Q: How many hoops are needed / how far are they spaced? Say if I wanted a 20 x 40' house, how many of the 10' poles would I need to purchase?
A: We reccomend spacing the hoops 4' apart. Each 20' hoop will require 3 of the 10' top rail poles. If you would like to view all of the required materials to build one of our DIY kits that use the hoop bender you can scroll to the chart of what to buy locally at the bottom of this page.
https://www.bootstrapfarmer.com/pages/diy-greenhouse-kits
Q: I’d like to make a 20’ wide hoop house with 2 foot ground posts. Height would need to be 6-8 feet ideally. Which bender would you recommend?
A: We recommend using the 20' pole bender. The height of this structure would be 10.75' tall.
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