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TOSOT Direct 36,000 BTU Tri-Zone Mini Split Air Conditioner - Heat Pump

Tosot Direct Logo
Top Authorized Dealer
Manufacturer Warranty Included
SKU TST-MZ-C36-T9918
Original price $3,299.99 - Original price $3,299.99
Original price
$3,299.99
$3,299.99 - $3,299.99
Current price $3,299.99
Availability:
in stock, ready to be shipped
Availability:
in stock, ready to be shipped

Get it between -

Indoor Combination: 18K+9K+9K
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Price Match Policy

Price Match

Here at OffGrid Living, we want to offer youĀ the bestĀ prices online.

If you happen to find a lower price for the same product, we will guarantee to match their price or beat their price. Note,Ā this does not apply to all products in the store. Please reach out to us via email or chat if you want a price match or price beat.

For the policy to apply, please send us a screenshot, link, or any other evidence of the product being priced lower than oursĀ before making the purchase.

Refer to our Price Match Policy Rules.

Refunds & Returns Policy

At OffGrid Living, we are proud to have the best refund and return policies in the industry. If you’re not satisfied with your purchase for any reason, you may return it to us within 30 days for a refund.

If you have a problem with our order (there are missing components, damages, or the product is not functioning), please reach out to us as quickly as possible. Some of the problems can be resolved by going through the product manual or the product FAQs.

Refer to our Refunds & Return Policy for more details.

Shipping & Delivery

Order Processing

Once we receive your order, we will send you a confirmation email. Then we will process the order by confirming that the product is in stock and ready for shipment. If any of the items in your order are back-ordered, we will reach to you via email or phone and you may choose to either wait or receive a 100% refund.

Please allow 1-3 days for processing your order.

Shipping

We ship to the lower 48 continental United States only at this time.

Shipping times and shipping method will depend on the specific product and brand you purchase. If you have any shipping question, feel free to ask on the chat or email us at info@offgridlivingsolutions.com.

We will send tracking information by email the same day the shipping tracking number is created/available.

Before you sign the shipping bill, please THOROUGHLY INSPECT YOUR ITEM. Signing for the receipt of a damaged product removes the liability of the shipping company and OffGrid Living. Once you accept your shipment as non-damage, your item is your property.

Delivery time

Shipping Timeline listed above is an estimate. Please call or message the web chat for precise ETAs.

TOSOT Direct 36,000 BTU Tri-Zone Mini Split Air Conditioner - Heat Pump

Description

Designed for durability, efficiency, and advanced eco-friendly performance. Energy Star certified with tax rebate eligibility: Rated at 21 SEER2 and COP 13 (above average level). Inverter DC technology. Performs exceptionally well even under extreme heat (118°F) and ultra-chilling (-22°F) weather conditions. WiFi-enabled. Recommended for rooms 1450 sq. ft. 

Key Features:

  • Energy Star certified: Rated at 21 SEER2 and COP 13
  • Noise level: 23-40dB
  • Works in harsh conditions (-22°F to 118°F)
  • WiFi control
  • All accessories included
  • R410A refrigerant
  • 5-year warranty

Important:Ā Due to inventory availability, allĀ MultizoneĀ systems that include aĀ 9K indoor unitĀ will be shipped in theĀ R32 version.
SystemsĀ withoutĀ a 9K indoor unit will be shipped in theĀ R410A version.

Product Specifications

TOSOT Direct 36,000 BTU Tri-Zone Mini Split Air Conditioner - Heat PumpĀ Product Specifications

Product Manual

Tosot Owner's Manual

Tosot Brochure

Product Warranty

TOSOT Direct Warranty

What's covered?

TOSOT Direct’s warranty covers manufacturing and material defects from the date of purchase, subject to the following conditions and limitations:

  1. This unit must be installed and operated at all times in accordance with the instructions furnished with the product. Any alteration, willful abuse, accident, or misuse of the product shall nullify this warranty.
  2. This warranty is non-transferable, and is made to the original owner, provided that the purchase was made through an authorized supplier of the manufacturer. This warranty is limited to the repair or replacement of part(s) found to be defective in material or workmanship, provided that such part(s) have been subjected to normal conditions of use and service, and after said defect is confirmed by the manufacturer’s inspection.
  3. The manufacturer may, at its discretion, fully discharge all obligations with respect to this warranty by refunding the wholesale price of the defective part(s)

Warranty Period

All the new units are eligible for a six-month extended warranty. Please register your product withinĀ 30 days of receiving the machine. The warranty will be activated automatically from the date of original purchase of this product.

Categories Product Series Model# Warranty Period Warranty Support Document
Dehumidifier / GDN20AZ-A3EBA2A / GDN35BB-A3EBA2A / GDN50BA-A3EBA2D / GDN50BA-A3EBA2F
1 Year
Purchase Order No. /Invoice/SN
Window AC
Chalet Series GJC08BS-A6NRNJ1A / GJC10BS-A6NRNJ1A / GJC12BS-A6NRNJ1A
Tranquility Series GJC08BU-A6NRNJ2A
Portable AC
Shiny Series GPC05AK-A3NNA1C/GPC06AK-A3NNA1C
Aovia Series GPC05AP-A3NNA1A /GPC06AP-A3NNA1A
Aolis Series GPC08AO-A3NNA1A
Aomi Series GPC08ASB-GPC08ASB/GPH10ARC-A6NNA1A
Split AC
Single-Zone System GWH09AFCXB-A3DNA2B / GWH09AFCXB-D3DNA2B / GWH12AFCXB-A3DNA2C / GWH12AFCXB-D3DNA2C / GWH18AFDXE-D3DNA2B
5 Years
Multi-Zone System MZ-M9/MZ-M12/MZ-M18/MZ-M24/MZ-M30/MZ-M36
PTAC / GAA09AF-D6DRNB5A(VF)/
GAA15AF-D6DRNB5A(VF)
Central Air Heat Pump / HP-A36/HP-A60
Air Purifier / KJ350G 3 Years
RV AC Go Cool GRH15DC-A6NNA1A 2 Years

What's NOT covered?

  1. Improper use or installation
  2. Cosmetic damage
  3. Damage due to acts of nature. For example: lightning strikes, tornadoes and similar
  4. Accidents
  5. Misuse
  6. Negligence
  7. Commercial use
  8. Modifications to any part of the product, including the antennaĀ 
  9. Connection to an incorrect voltage supply
  10. Attempted repair by anyone other than an authorized facility
  11. Any product which was given out for free.

If products and/or parts require service after the warranty period expires, you may choose to pay all labor and parts charges. Warranty coverage terminates if you sell or otherwise transfer the product. The limited warranty is restricted to the country of purchase and is not transferable outside of the country of purchase. Customers outside of the United States will cover the shipping fee for replacement items, parts, and accessories as needed.

Who's covered?

This limited warranty is only for the original buyer. The limited warranty is not transferable to subsequent owners or purchasers of this product.

What will TOSOT Direct do?

  1. Within the warranty, TOSOT will offer replacements for the defective units, or send spare parts if necessary on our cost.
  2. Kindly note that if customers are seeking a refund, please contact the original purchasing channel. The official store will not offer any refund options in or outside the warranty.

Open Box Items

Open Box items are products which have damaged packaging or are otherwise not suitable to be sold as new. All items are tested to be working by a member of our team.

Open Box items come with a 6-month warranty instead of the standard 1-year warranty, and are not eligible for any warrantyĀ extension offered to new products.Ā We will not accept returns of Open Box items due to cosmeticĀ damage or other non-performance-related issues.Ā All sales of Open Box items are final and not eligible for a return or refund.Ā Ā 

Return Products You Are Unsatisfied With

If you are not 100% satisfied with your purchase, you can return yourĀ unusedĀ items within 15 days of delivery for a full refund. Please be advised customers are responsible for all return shipping charges in this case. Outside the 15-day return window, customers will be subject to a 20% restocking fee, and we won't accept returns or refunds after 30 days of delivery. Please contact us for return address before sendingĀ the unit back. We cannot accept returns that show up randomly at our warehouse without a return authorization from our customer service team. Please be advised customers are responsible for all return shipping charges.

Return Defective Items

If you received a defective item, you can send the item back in the original package without any wear and tear for a free repair or replacement. YouĀ may be asked to provide photos and videos showing the defect(s) of the product.

*NOTE: If we do authorize you to return the products, we strongly recommend obtaining and saving your return tracking number until you are notified by our customer service team that we have completed your refund.

When Will A Replacement Be Sent?

Replacements are treated the same way as that of new orders -- they leave our warehouses within 2 days. If a product needs to be returned for replacement, the replacement is sent only after receiving theĀ original defective item.

How Long Does It Take For Me To Get A Refund

It may take 1 to 2 weeks for your return to reach our warehouse. Once the item is received and inspected (usually within 72 hours of receipt) your refund will be processed and automatically applied to your credit card or original method of payment within 2 days. Please note that depending on your credit card company, it may take additional 2-10 business days after your credit is applied for it to post to your account. Unfortunately, we cannot expedite this process.

Product FAQ's

N/A