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Jackery Explorer Solar Generator 1000 + SolarSaga 100W Solar Panel

by Jackery
SKU E1000+SS100
Save 7% Save 7%
Original price $1,398.00
Original price $1,398.00 - Original price $1,649.00
Original price $1,398.00
Current price $1,298.00
$1,298.00 - $1,597.00
Current price $1,298.00
Availability:
in stock, ready to be shipped
Availability:
in stock, ready to be shipped

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Number of Panels: 1
Free Shipping With Some Product Exceptions
Easy 30 Day Returns Return with Ease
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Price Match Policy

Price Match

Here at OffGrid Living Solutions, we want to offer you the best prices online.

If you happen to find a lower price for the same product, we will guarantee to match their price or beat their price. Note, this does not apply to all products in the store. Please reach out to us via email or chat if you want a price match or price beat.

For the policy to apply, please send us a screenshot, link, or any other evidence of the product being priced lower than ours before making the purchase.

Refer to our Price Match Policy Rules.

Refunds & Returns Policy

At OffGrid Living Solutions, we are proud to have the best refund and return policies in the industry. If you’re not satisfied with your purchase for any reason, you may return it to us within 30 days for a refund.

If you have a problem with our order (there are missing components, damages, or the product is not functioning), please reach out to us as quickly as possible. Some of the problems can be resolved by going through the product manual or the product FAQs.

Refer to our Refunds & Return Policy for more details.

Shipping & Delivery

Order Processing

Once we receive your order, we will send you a confirmation email. Then we will process the order by confirming that the product is in stock and ready for shipment. If any of the items in your order are back-ordered, we will reach to you via email or phone and you may choose to either wait or receive a 100% refund.

Please allow 1-3 days for processing your order.

Shipping

We ship to the lower 48 continental United States only at this time.

Shipping times and shipping method will depend on the specific product and brand you purchase. If you have any shipping question, feel free to ask on the chat or email us at info@offgridlivingsolutions.com.

We will send tracking information by email the same day the shipping tracking number is created/available.

Before you sign the shipping bill, please THOROUGHLY INSPECT YOUR ITEM. Signing for the receipt of a damaged product removes the liability of the shipping company and OffGrid Living Solutions. Once you accept your shipment as non-damage, your item is your property.

Delivery time

Shipping Timeline listed above is an estimate. Please call or message the web chat for precise ETAs.

Jackery Solar Generator 1000 + SolarSaga 100W Solar Panel

Description

 

  • 1002Wh capacity, 1000W (2000W peak) Output
  •  Multiple Output Ports
  •  Pure sine wave AC outlets
  •  Portable and compact
  • Green, Quiet, Easy to Use 

Jackery Solar Generator 1000 is one of the best investments for your outdoor party. It's big enough to run approximately 85% of your essential outdoor appliances and electronics including blender, pellet smoker, ice shaver, radio, and projector. With multiple output ports, you can power up to 8 appliances at the same time.

Product Specifications

Jackery Explorer Solar Generator 1000 Product Specifications

What's in the Box?

Jackery SolarSaga 100W Solar Panel Product Specifications

Product Manual

Jackery Explorer 1000 Portable Power Station Product Manual

Jackery SolarSaga 100W Solar Panel Product Manual

Product Warranty, Refund & Return Policy

Jackery Product Warranty, Refund & Return Policy

Limited Warranty
Jackery Inc. warrants to the original consumer purchaser that the Jackery product will be free from defects in workmanship and material under normal consumer use during the applicable warranty period identified in the 'Warranty Period' section below, subject to the exclusions set forth below.

This warranty statement sets forth Jackery's total and exclusive warranty obligation. We will not assume, nor authorize any person to assume for us, any other liability in connection with the sale of our products.

Warranty Period
The warranty period for Jackery power products is 24 months. In each case, the warranty period is measured starting on the date of purchase by the original consumer purchaser. The sales receipt from the first consumer purchase, or other reasonable documentary proof, is required in order to establish the start date of the warranty period.

Software Suppport Period

During the lifespan/warranty of the device, the software maintenance service is provided.

Exchange
Jackery will replace (at Jackery's expense) any Jackery product that fails to operate during the applicable warranty period due to defect in workmanship or material. A replacement product assumes the remaining warranty of the original product.

Exclusions

Jackery's warranty does not apply to:

·Misused, abused, modified, damaged by accident, or used for anything other than normal consumer use as authorized in Jackery's current product literature.
·Attempted repair by anyone other than an authorized facility
·Any product purchased through an online auction house.
·Jackery's warranty does not apply to the battery cell unless the battery cell is fully charged by you within seven days after you purchase the product and at least once every 6 months thereafter.

Customer Support : hello@jackery.com

To obtain warranty service, contact our customer service team at hello@jackery.com.

Refund

Jackery offers a 30-day money back guarantee for goods purchased directly from Jackery.com. We are confident that you will love your new Jackery product. However, if you are unsatisfied for any reason, simply let us know within 30 days. Once we receive the product and confirm the validity, we will refund the full purchase price.

To return an item, please contact us via phone number 888-502-2236or email hello@jackery.com during our normal business hours. In order to return your product under the 30-day return policy, please check that:

You have purchased the product directly from Jackery.com. You contact Jackery and begin the return process within 30 days from the original shipment date. The product is returned in the original packaging, with all materials included, in new or as-new condition, and be accompanied with a return authorization number.

Late or missing refunds

If you haven't received a refund yet, first check your bank account again. If payment was made by credit card, once we receive the product we will credit your account. Please allow 7-10 business days for a credit to appear on your credit card statement.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you've done all of this and you still have not received your refund, please contact us at hello@jackery.com.

Return & Refund Conditions
Please carefully read conditions below. If conditions are not met, Jackery reserves the right to refuse the exchange or refund. Please note that Jackery does not permit the return of or offer refunds for the following products:

Product that is custom configured or branded to your specifications.
Product purchased from a 3rd party retail partner.

How to Return an Item

To return an item you'll need to obtain a Return Material Authorization (RMA) number. Jackery will not accept returns without prior authorization and an RMA number. You can get an RMA form by contacting us via telephone or email for assistance.

Process for Returning Product

1. Obtain a Return Merchandise Authorization (RMA) Number:
All returns must have an RMA number for processing. Contact Jackery at hello@Jackery.com for assistance.

2. Write the RMA number on the shipping label on the outside of the package.
RMA numbers should be clearly displayed on the return shipping label of any package being returned to Jackery. Do not write the RMA number on the actual box. Packages without an RMA number on the return shipping label may not be accepted by our warehouse.

Product FAQs

Jackery Explorer Solar Generator 1000 Product FAQs

Q1. What devices can Explorer 1000 power?

A: Please note that the AC output ports can only charge/power devices that operate at less than 1000-Watts, besides, the whole wattage should be under 1000 watts as well . Once exceeding, the Explorer 1000 will shut off automatically. Please refer to your device specification before purchase.

Q2: How to know the working times for my device?

A: Working time = 1002Wh* 0.85 / operating wattage of your device
For reference, assuming power consumption of your device is 60W (might be a box fan), working time will be 1002Wh*0.85/60w=14.2hrs (rough calculated) .
Please note: actual power consumption varies from different usages, please consult Jackery for better purchase decision.

Q3: What is the maximum watts of solar panels can be used to charge Explorer 1000? Also how long will it take to recharge from a fully discharge battery?

A: The maximum input wattage of Explorer 1000 is 126W(12~30V,7.5~8.33A ). As for recharging time, it depends on which panel you are using and weather conditions, for example, the Explorer 1000 can be quickly recharged within 8 hours by connecting two SolarSaga 100W solar panels together with an adapter cable. If connecting only one single panel, the approximate recharging time is 17 hours. Recharging time may varies from different location, temperature, weather etc, the actual time may be different.

Q4: Is the Explorer 1000 power station waterproof?

A: The Explorer 1000 is not waterproof. Please do not store them in humid environment for longtime.

Q5: Can the Explorer 1000 be charged while using?

A: Yes, you can use the Explorer 1000 to charge devices, while it's being re-charged at the same time. 

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HAVE A QUESTION?

Talk to one of our trusted experts today! Our dedicated customer support team is here to provide any assistance that you have. Feel free to place an order over the phone (415) 481-4075 or send us your inquiry via chat.

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Free Shipping With Some Product Exceptions
Easy 30 Day Returns Return with Ease
Secure Checkout Secure Payment