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Jackery Explorer Solar Generator 2000 Pro + SolarSaga 200W Solar Panel

by Jackery
SKU JSP2000+SS200
Save 8% Save 11%
Original price $2,798.00
Original price $2,798.00 - Original price $6,199.00
Original price $2,798.00
Current price $2,499.00
$2,499.00 - $6,199.00
Current price $2,499.00
Availability:
in stock, ready to be shipped
Availability:
in stock, ready to be shipped
Availability:
in stock, ready to be shipped
Availability:
in stock, ready to be shipped

Get it between -

# of Panels: 1
Price Match Policy

Price Match

Here at OffGrid Living Solutions, we want to offer you the best prices online.

If you happen to find a lower price for the same product, we will guarantee to match their price or beat their price. Note, this does not apply to all products in the store. Please reach out to us via email or chat if you want a price match or price beat.

For the policy to apply, please send us a screenshot, link, or any other evidence of the product being priced lower than ours before making the purchase.

Refer to our Price Match Policy Rules.

Refunds & Returns Policy

At OffGrid Living Solutions, we are proud to have the best refund and return policies in the industry. If you’re not satisfied with your purchase for any reason, you may return it to us within 30 days for a refund.

If you have a problem with our order (there are missing components, damages, or the product is not functioning), please reach out to us as quickly as possible. Some of the problems can be resolved by going through the product manual or the product FAQs.

Refer to our Refunds & Return Policy for more details.

Shipping & Delivery

Order Processing

Once we receive your order, we will send you a confirmation email. Then we will process the order by confirming that the product is in stock and ready for shipment. If any of the items in your order are back-ordered, we will reach to you via email or phone and you may choose to either wait or receive a 100% refund.

Please allow 1-3 days for processing your order.

Shipping

We ship to the lower 48 continental United States only at this time.

Shipping times and shipping method will depend on the specific product and brand you purchase. If you have any shipping question, feel free to ask on the chat or email us at info@offgridlivingsolutions.com.

We will send tracking information by email the same day the shipping tracking number is created/available.

Before you sign the shipping bill, please THOROUGHLY INSPECT YOUR ITEM. Signing for the receipt of a damaged product removes the liability of the shipping company and OffGrid Living Solutions. Once you accept your shipment as non-damage, your item is your property.

Delivery time

Shipping Timeline listed above is an estimate. Please call or message the web chat for precise ETAs.

Jackery Explorer Solar Generator 2000 Pro + SolarSaga 200W Solar Panel

Description

  • Ultra Solar Charging in 2 Hours
  • 2160Wh Capacity, 2200W Inverter (4400W Surge)
  • Use Weekly for 10+ Years
  • Superior Fast Solar and AC Charging
  • All Round Safety with Superb BMS
  • Compact & Lightweight

Fuels All Outdoor Needs 

Jackery Explorer 2000 Pro Portable Power Station, powers up to 8 devices at a time with a battery capacity of 2160Wh and an output power of 2200W. Explorer 2000 Pro satisfies all your demands for electricity during camping and power outages. The optimum choice due to its outstanding features, including quick charging in 2 hours via AC input, all round safety with industry-leading BMS, and advanced smart screen.


Suited for Various Appliances

Jackery Explorer 2000 Pro powers all your imaginable appliances including hot plates, full sized refrigerators, air conditioners and more. It's all ideal - taking your amazing family trips to the next level, adventuring with power to the beautiful unknown, and off-griding to the most inspiring scenarios. 

Superior Fast Solar and AC Recharging

Explorer 2000 Pro can be fully recharged with 6 SolarSaga 200W solar panels in only 2.5 hours, 2 hours via an AC wall outlet, and it can also be recharged via car port.

Product Specifications

Jackery Explorer Solar Generator 2000 Pro + SolarSaga 200W Solar Panel Product Specifications

 

 

Product Manual

Jackery Explorer 2000 Pro Portable Power Station Product Manual

Jackery SolarSaga 200W Solar Panel Product Manual

Product Warranty, Refund & Return Policy

Jackery Product Warranty, Refund & Return Policy

Limited Warranty
Jackery Inc. warrants to the original consumer purchaser that the Jackery product will be free from defects in workmanship and material under normal consumer use during the applicable warranty period identified in the 'Warranty Period' section below, subject to the exclusions set forth below.

This warranty statement sets forth Jackery's total and exclusive warranty obligation. We will not assume, nor authorize any person to assume for us, any other liability in connection with the sale of our products.

Warranty Period
The warranty period for Jackery power products is 24 months. In each case, the warranty period is measured starting on the date of purchase by the original consumer purchaser. The sales receipt from the first consumer purchase, or other reasonable documentary proof, is required in order to establish the start date of the warranty period.

Software Suppport Period

During the lifespan/warranty of the device, the software maintenance service is provided.

Exchange
Jackery will replace (at Jackery's expense) any Jackery product that fails to operate during the applicable warranty period due to defect in workmanship or material. A replacement product assumes the remaining warranty of the original product.

Exclusions

Jackery's warranty does not apply to:

·Misused, abused, modified, damaged by accident, or used for anything other than normal consumer use as authorized in Jackery's current product literature.
·Attempted repair by anyone other than an authorized facility
·Any product purchased through an online auction house.
·Jackery's warranty does not apply to the battery cell unless the battery cell is fully charged by you within seven days after you purchase the product and at least once every 6 months thereafter.

Customer Support : hello@jackery.com

To obtain warranty service, contact our customer service team at hello@jackery.com.

Refund

Jackery offers a 30-day money back guarantee for goods purchased directly from Jackery.com. We are confident that you will love your new Jackery product. However, if you are unsatisfied for any reason, simply let us know within 30 days. Once we receive the product and confirm the validity, we will refund the full purchase price.

To return an item, please contact us via phone number 888-502-2236or email hello@jackery.com during our normal business hours. In order to return your product under the 30-day return policy, please check that:

You have purchased the product directly from Jackery.com. You contact Jackery and begin the return process within 30 days from the original shipment date. The product is returned in the original packaging, with all materials included, in new or as-new condition, and be accompanied with a return authorization number.

Late or missing refunds

If you haven't received a refund yet, first check your bank account again. If payment was made by credit card, once we receive the product we will credit your account. Please allow 7-10 business days for a credit to appear on your credit card statement.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you've done all of this and you still have not received your refund, please contact us at hello@jackery.com.

Return & Refund Conditions
Please carefully read conditions below. If conditions are not met, Jackery reserves the right to refuse the exchange or refund. Please note that Jackery does not permit the return of or offer refunds for the following products:

Product that is custom configured or branded to your specifications.
Product purchased from a 3rd party retail partner.

How to Return an Item

To return an item you'll need to obtain a Return Material Authorization (RMA) number. Jackery will not accept returns without prior authorization and an RMA number. You can get an RMA form by contacting us via telephone or email for assistance.

Process for Returning Product

1. Obtain a Return Merchandise Authorization (RMA) Number:
All returns must have an RMA number for processing. Contact Jackery at hello@Jackery.com for assistance.

2. Write the RMA number on the shipping label on the outside of the package.
RMA numbers should be clearly displayed on the return shipping label of any package being returned to Jackery. Do not write the RMA number on the actual box. Packages without an RMA number on the return shipping label may not be accepted by our warehouse.

Product FAQs

Jackery Explorer 2000 Pro Product FAQs

Q1: Can the product be brought on board a plane?

A: No, because this product is a lithium battery. According to the International Standards & Regulations for the Transportation of Hazardous Materials, no lithium batteries with more than 100 watt hours may be allowed in carry-on bags.

Q2: Why is there sound when using?

A: The product adopts an air-cooled system, and the built-in fan helps the product to cool better. Slight noise when using is normal.

Q3: Can I charge the Jackery Explorer 2000 Pro while a device is plugged in?

A: Yes, you can. When charged with AC input, it supports a maximum power output of 1800W. When charged with AC input + DC input ( i.e. solar charging or car charging) simultaneously - it supports a maximum power output of 1800W. When charged with DC input (i.e. solar charging or car charging), it supports a maximum power output of 2200W.

Q4: How to keep this product when it is not used for a long time?

A: If the battery is to be unused for a long time (more than 3 months), it should be maintained at 60-80% of the rated capacity (it's recommended to check and charge every 3 months). Store it in a dry and cool place with temperature range between 0 ℃~40 ℃, and humidity 0%~60%. Avoid contact with corrosive substances, and far from fifire and heat sources.

Q5: Why is the output to the low-power device automatically turned off after several hours?

A: In case of forgetting to turn off the output (causing the battery to drain), the Low Power Mode will be turned off by default. That is, when the port is connected to a small load device(AC Output≤25W, USB Output≤2W, Car Port≤2W) for 12 hours, the device will automatically be turned off. In case you want to resume recharging, press the car port button/USB button/AC button to restart the device. If you want to turn on the Low Power Mode, long press the AC Button and DISPLAY until the Low Power Mode icon appears on the screen. If you need to turn off the Low Power Mode, repeat the above operation until the Low Power Mode icon disappears on the screen.

Q: Why the solar can not produce 100W power when charging to Jackery power station?

As you know , the solar panels are affected by many factors. such as the intensity of the light and the angle of the panel put on the ground. 100W is tested in an ideal laboratory. However, the intensity of the light constantly changes. In addition, the angle of the light illuminating the solar panel also changes with the rotation of the sun. Please try test your solar panel under the full sunlight to see, and make sure there is no shadow cast on the panel.

Q: Is the solar panel waterproof?

It is IP65 water-resistant that will protect from water splashing (Do not place it under the rain, or to soak in water). The zippers on the pocket can hold the power cords, and cover the power port.

Q: How to clean the solar panel surface?

We mentioned this point in the manual. Please use a soft cloth to remove the dust and dirt on the surface. Use a damp cloth to wipe the surface of the solar module to remove any remaining dust or dirt. Any guano or other adhesive should be removed as soon as possible from the solar surface to avoid a reduction in performance.

Q: Can the solar panel charge smartphones and tablet?

A: Yes, the 100W solar panel has 1* USB-C(5V,3A) output port and 1* USB-A(5V, 2.4A) output port.
Our customer service agents are ready to support you!

HAVE A QUESTION?

Talk to one of our trusted experts today! Our dedicated customer support team is here to provide any assistance that you have. Feel free to place an order over the phone (415) 481-4075 or send us your inquiry via chat.

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