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Jackery Explorer 3000 Pro Portable Power Station Solar Generator

by Jackery
SKU JPS3000PRO1
Original price $3,999.00 - Original price $3,999.00
Original price
$3,999.00
$3,999.00 - $3,999.00
Current price $3,999.00
Availability:
in stock, ready to be shipped

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Free Shipping With Some Product Exceptions
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Price Match Policy

Price Match

Here at OffGrid Living Solutions, we want to offer you the best prices online.

If you happen to find a lower price for the same product, we will guarantee to match their price or beat their price. Note, this does not apply to all products in the store. Please reach out to us via email or chat if you want a price match or price beat.

For the policy to apply, please send us a screenshot, link, or any other evidence of the product being priced lower than ours before making the purchase.

Refer to our Price Match Policy Rules.

Refunds & Returns Policy

At OffGrid Living Solutions, we are proud to have the best refund and return policies in the industry. If you’re not satisfied with your purchase for any reason, you may return it to us within 30 days for a refund.

If you have a problem with our order (there are missing components, damages, or the product is not functioning), please reach out to us as quickly as possible. Some of the problems can be resolved by going through the product manual or the product FAQs.

Refer to our Refunds & Return Policy for more details.

Shipping & Delivery

Order Processing

Once we receive your order, we will send you a confirmation email. Then we will process the order by confirming that the product is in stock and ready for shipment. If any of the items in your order are back-ordered, we will reach to you via email or phone and you may choose to either wait or receive a 100% refund.

Please allow 1-3 days for processing your order.

Shipping

We ship to the lower 48 continental United States only at this time.

Shipping times and shipping method will depend on the specific product and brand you purchase. If you have any shipping question, feel free to ask on the chat or email us at info@offgridlivingsolutions.com.

We will send tracking information by email the same day the shipping tracking number is created/available.

Before you sign the shipping bill, please THOROUGHLY INSPECT YOUR ITEM. Signing for the receipt of a damaged product removes the liability of the shipping company and OffGrid Living Solutions. Once you accept your shipment as non-damage, your item is your property.

Delivery time

Shipping Timeline listed above is an estimate. Please call or message the web chat for precise ETAs.

Jackery Explorer 3000 Pro Portable Power Station Solar Generator

Description

Feature

  • Large Capacity: 3024Wh that can power up to 99% of outdoor appliances
  • Ultra Fast Charging: Fully solar charged in 3-4 hours and wall charged in 2.4 hours
  • Portable Design: Pull rod and double wheels
  • Easily Accessible: Smart App Control
  • Cold Friendly: Functional in temperatures up to -20°C /-4°F
  • Silent: Unique quiet canyon cooling system
  • All-around Safety: Fully upgraded BMS
  • Guaranteed Satisfaction: 5-Year long warranty

All You Need For Off-grid Living and Blackouts

Huge capacity 3024Wh with a massive 3000W power. Longer battery life that supports 99% of appliances. The power station can charge RVs and travel trailers and back you up for blackouts.

Industry-leading Solar Conversion Efficiency

Advanced IBC (Interdigitated Back Contact) technology with electrical contacts on the back of the panel ensures maximum light absorption and offers a refined and elegant look.

Quiet Canyon Cooling System

9 temperature sensors determine the peak temperature position according to a large number of simulation experiments. The main heating-generated components (cells and inverters) are equipped with an independent air duct design for precise temperature monitoring and variable speed fans, which are adjusted in real time according to temperature fluctuations, maximizing quietness and heat dissipation.

Product Specifications

Jackery Explorer 3000 Pro Portable Power Station Solar Generator Product Specifications

What's in The Box

Product Manual

Jackery Explorer 3000 Pro Portable Power Station Product Manual

Product Warranty, Refund & Return Policy

Jackery Product Warranty, Refund & Return Policy

Limited Warranty

Jackery Inc. warrants to the original consumer purchaser that the Jackery product will be free from defects in workmanship and material under normal consumer use during the applicable warranty period identified in the 'Warranty Period' section below, subject to the exclusions set forth below.

This warranty statement sets forth Jackery's total and exclusive warranty obligation. We will not assume, nor authorize any person to assume for us, any other liability in connection with the sale of our products.

Warranty Period

The warranty period for Jackery power products is 24 months. In each case, the warranty period is measured starting on the date of purchase by the original consumer purchaser. The sales receipt from the first consumer purchase, or other reasonable documentary proof, is required in order to establish the start date of the warranty period.

Software Suppport Period

During the lifespan/warranty of the device, the software maintenance service is provided.

Exchange

Jackery will replace (at Jackery's expense) any Jackery product that fails to operate during the applicable warranty period due to defect in workmanship or material. A replacement product assumes the remaining warranty of the original product.

Exclusions

Jackery's warranty does not apply to:

·Misused, abused, modified, damaged by accident, or used for anything other than normal consumer use as authorized in Jackery's current product literature.
·Attempted repair by anyone other than an authorized facility
·Any product purchased through an online auction house.
·Jackery's warranty does not apply to the battery cell unless the battery cell is fully charged by you within seven days after you purchase the product and at least once every 6 months thereafter.

Customer Support : hello@jackery.com

To obtain warranty service, contact our customer service team at hello@jackery.com.

Refund

Jackery offers a 30-day money back guarantee for goods purchased directly from Jackery.com. We are confident that you will love your new Jackery product. However, if you are unsatisfied for any reason, simply let us know within 30 days. Once we receive the product and confirm the validity, we will refund the full purchase price.

To return an item, please contact us via phone number 888-502-2236or email hello@jackery.com during our normal business hours. In order to return your product under the 30-day return policy, please check that:

You have purchased the product directly from Jackery.com. You contact Jackery and begin the return process within 30 days from the original shipment date. The product is returned in the original packaging, with all materials included, in new or as-new condition, and be accompanied with a return authorization number.

Late or missing refunds

If you haven't received a refund yet, first check your bank account again. If payment was made by credit card, once we receive the product we will credit your account. Please allow 7-10 business days for a credit to appear on your credit card statement.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you've done all of this and you still have not received your refund, please contact us at hello@jackery.com.

Return & Refund Conditions
Please carefully read conditions below. If conditions are not met, Jackery reserves the right to refuse the exchange or refund. Please note that Jackery does not permit the return of or offer refunds for the following products:

Product that is custom configured or branded to your specifications.
Product purchased from a 3rd party retail partner.

How to Return an Item

To return an item you'll need to obtain a Return Material Authorization (RMA) number. Jackery will not accept returns without prior authorization and an RMA number. You can get an RMA form by contacting us via telephone or email for assistance.

Process for Returning Product

1. Obtain a Return Merchandise Authorization (RMA) Number:
All returns must have an RMA number for processing. Contact Jackery at hello@Jackery.com for assistance.

2. Write the RMA number on the shipping label on the outside of the package.
RMA numbers should be clearly displayed on the return shipping label of any package being returned to Jackery. Do not write the RMA number on the actual box. Packages without an RMA number on the return shipping label may not be accepted by our warehouse.

Product FAQs

Jackery Explorer 3000 Product FAQs

Q1. What is the life expectancy?
A. The Jackery Explorer 3000 Pro Portable Battery is estimated to have over 70% of your original capacity after 2000 cycles, with a gradual reduction after that. (Note: this doesn't mean the battery only has a 2000 cycle life span. It means that up until 2000 cycles, the unit can perform at its best. However, due to battery degradation there will be a gradual decline in performance after 2000 cycles.)
Q2. How long is the warranty?
A. We provide a 3 year warranty for the Explorer 3000 Pro, with an option for an additional 2 year extension if purchased directly from Jackery.com or through Amazon.com. Please register your item on our official website:
https://support.jackery.com/extend-warranty
Q3. How do I know if the Explorer 3000 Pro can power my device?

A. The Jackery Explorer 3000 Pro can run any device that requires less than 120V and 3000W. You can calculate the charge time using the following formula: 3024Wh* 0.85 / operating power of your device.
Q4. Is there a mobile app I can use to control the battery?

Yes, Search for “Jackery” in Google Play or the App Store to install the app. After that, you can register and login.
Q5. Does it support pass-through charging?

Yes, the Explorer 3000 Pro supports pass-through charging without damaging the battery.

Customer Reviews

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HAVE A QUESTION?

Talk to one of our trusted experts today! Our dedicated customer support team is here to provide any assistance that you have. Feel free to place an order over the phone (415) 481-4075 or send us your inquiry via chat.

CHAT WITH US
Free Shipping With Some Product Exceptions
Easy 30 Day Returns Return with Ease
Secure Checkout Secure Payment