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Here at OffGrid Living, we want to offer you the best prices online.
If you happen to find a lower price for the same product, we will guarantee to match their price or beat their price. Note, this does not apply to all products in the store. Please reach out to us via email or chat if you want a price match or price beat.
For the policy to apply, please send us a screenshot, link, or any other evidence of the product being priced lower than ours before making the purchase.
Refer to our Price Match Policy Rules.
At OffGrid Living, we are proud to have the best refund and return policies in the industry. If you’re not satisfied with your purchase for any reason, you may return it to us within 30 days for a refund.
If you have a problem with our order (there are missing components, damages, or the product is not functioning), please reach out to us as quickly as possible. Some of the problems can be resolved by going through the product manual or the product FAQs.
Refer to our Refunds & Return Policy for more details.
Once we receive your order, we will send you a confirmation email. Then we will process the order by confirming that the product is in stock and ready for shipment. If any of the items in your order are back-ordered, we will reach to you via email or phone and you may choose to either wait or receive a 100% refund.
Please allow 1-3 days for processing your order.
We ship to the lower 48 continental United States only at this time.
Shipping times and shipping method will depend on the specific product and brand you purchase. If you have any shipping question, feel free to ask on the chat or email us at info@offgridlivingsolutions.com.
We will send tracking information by email the same day the shipping tracking number is created/available.
Before you sign the shipping bill, please THOROUGHLY INSPECT YOUR ITEM. Signing for the receipt of a damaged product removes the liability of the shipping company and OffGrid Living. Once you accept your shipment as non-damage, your item is your property.
Delivery time
Shipping Timeline listed above is an estimate. Please call or message the web chat for precise ETAs.
Natkie N1 custom motor delivers 8000W peak power and an IP67 waterproof rating, ensuring reliable performance in any environment. Whether tackling tough terrain or riding in various weather conditions, it provides unmatched power and endurance, enhancing your ride with cutting-edge technology for thrilling adventures.
powered by the advanced LG INR21700 M50LT battery, offering a 72V 30Ah capacity for a range of 95-120KM. Designed for superior performance and reliability, this cutting-edge battery ensures long-distance travel with confidence. With LG’s technology, enjoy a seamless, efficient ride that combines innovation and endurance.
Introducing the Natkie N1 electric motorcycle, featuring a revolutionary suspension system for a smooth, comfortable ride. Designed to absorb bumps and potholes effortlessly, it delivers an unmatched level of comfort for off-road adventures. Glide over rough terrains with ease as the advanced suspension ensures a seamless, exhilarating journey.
Features the innovative MNT suspension system, allowing riders to customize their suspension settings for a personalized, smooth ride. This adaptive system ensures optimal comfort and stability, effortlessly handling rough terrains and enhancing your overall riding experience.
30"/ 71cm
73.2"/ 186cm
44.1"/ 112cm
18.1"/ 46cm
35.8"/ 91cm
2.2"/ 5.5cm
24.6"/ 62.5cm
34"/ 87cm
48.4"/ 123cm
9.5"/ 24cm
18.9"/ 48cm
13.8"/ 35cm
8000W Brushless DC Hub Motor
72V, 30AH (2160Wh)
32-96KM (20mi -60mi)
No. 6061 T4 & T6 Aluminium Alloy
LCD Display
265 lbs (120kg)
60 KG
13-15 H
Single Gear
Front+Rear Hydraulic Brake
70/100-19 Air-filled tires with tube
Full Suspension for Front & Rear
Yes
Output: 84V, 5A Input: 100-240V, 50/60Hz
144*34*87cm
4'11"-5'8"
19/19 Inches MTB Tires ×2
72V, 30AH Battery
Charger ×1
Pedals ×2
Front and Rear Light
Owner's Manual
Bicycle Seat
Bicycle Frame
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Freego offers a 2-year limited Manufacturer Warranty for the Original Retail Purchaser only. It is the dealer’s responsibility to offer Call service and repair job to his customers. Within 2 years from the date of purchase, Freego only offers Free Spare Parts (under warranty) to the dealer as well as online technical supports. Parts supply validity is 2 years maximum.
2-year warranty on Frames and Stems only. And 1-year on Motor, battery, controller and display. 6-month on Throttle, lights and brakes. See details below:
Bike Body - 24 months |
Core Electrical Parts - 12 months |
Other Parts - 6 months |
Components subject to wear - 30 days |
E-Bike Frame |
Front-wheel with Rim |
Electronic throttle |
Handlebar Grips |
Stem (metal) |
Motor-12months or 18,000km |
Head light |
Front & rear Tyre |
Handlebar (metal) |
Rear fork assembly |
Taillight |
Front & rear Inner Tube |
Display (In-car Computer) |
Brake lever |
Front & rear fender |
|
Motor Controller |
Brake cable |
Front fork |
|
Battery pack |
Brake caliper |
Kickstand |
|
Battery charger |
Saddle |
brake cables |
|
Post for saddle |
Transmission gears |
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Notes: The rest parts which are not stated above are NOT covered by the WARRANTY including but not limited to all Wear and tear items: Shifter,Bearings, Brake Pads, Disc Pad, Chains, Free Hub Bodies, , and casings, Spokes, Sprockets, Stripped threads/bolts, Tools, Fasteners (screws) and Rubber moving parts. |
Not covered by Warranty. If the bike is broken by man-made damage or out of warranty, Freego can offer 2-year supply of Replacement Parts to make sure the product can keep workable status. The dealer shall buy the parts from Freego and the price-list will be updated time by time.
Note: The following conditions are not covered by warranty
I. Electrical damage caused by improper use of the battery such as using an unapproved charger; Battery is long time left uncharged, or plugging the power cable in the wrong way is not covered. Please charge battery responsibly and regularly (at least one time per month). If your battery can not be charged because you keep it uncharged more than 1 month, the battery may enter into deep sleeping mode that can not work again. You have to buy new battery with your own cost.
II. Water damage caused by improper use in snow, wet or flooded conditions is not covered. Our products are rain resistant, not waterproof. Please use with care!
III. Damage caused by accidents, disasters, or improper use such as racing or jumping or overweight is not covered.
IV. Damage caused by not following the User’s Manual or not following proper maintenance procedures is not covered.
V. The warranty does not cover any damage or missing parcels caused by courier services. Once our products leave warehouse Freego have absolutely no control over them. However Freego are willing to assist the buyer in getting compensation from the courier service. Freego suggest the buyer to contact the shipping carrier first for the proof of any missing or broken items. This proof is the key to get any compensation.
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OffGrid Living Solutions offers reliable, high-quality products and exceptional customer service. Customers appreciate the wide range of solar power solutions, power stations, freeze dryers, saunas, and outdoor gear. Reviews highlight efficient shipping, helpf...