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EcoFlow Smart Generator 4000 (Dual Fuel)

EcoFlow Smart Generator 4000 (Dual Fuel)

by EcoFlow
Customers rate us 4.8/5 based on 258 reviews.
SKU EFSG4000-US-EPA
$1,799.00 - $1,799.00
$1,799.00
$1,799.00 - $1,799.00
$1,799.00
Availability:
in stock, ready to be shipped

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Price Match Policy

Price Match

Here at OffGrid Living Solutions, we want to offer you the best prices online.

If you happen to find a lower price for the same product, we will guarantee to match their price or beat their price. Note, this does not apply to all products in the store. Please reach out to us via email or chat if you want a price match or price beat.

For the policy to apply, please send us a screenshot, link, or any other evidence of the product being priced lower than ours before making the purchase.

Refer to our Price Match Policy Rules.

Refunds & Returns Policy

At OffGrid Living Solutions, we are proud to have the best refund and return policies in the industry. If you’re not satisfied with your purchase for any reason, you may return it to us within 30 days for a refund.

If you have a problem with our order (there are missing components, damages, or the product is not functioning), please reach out to us as quickly as possible. Some of the problems can be resolved by going through the product manual or the product FAQs.

Refer to our Refunds & Return Policy for more details.

Shipping & Delivery

Order Processing

Once we receive your order, we will send you a confirmation email. Then we will process the order by confirming that the product is in stock and ready for shipment. If any of the items in your order are back-ordered, we will reach to you via email or phone and you may choose to either wait or receive a 100% refund.

Please allow 1-3 days for processing your order.

Shipping

We ship to the lower 48 continental United States only at this time.

Shipping times and shipping method will depend on the specific product and brand you purchase. If you have any shipping question, feel free to ask on the chat or email us at info@offgridlivingsolutions.com.

We will send tracking information by email the same day the shipping tracking number is created/available.

Before you sign the shipping bill, please THOROUGHLY INSPECT YOUR ITEM. Signing for the receipt of a damaged product removes the liability of the shipping company and OffGrid Living Solutions. Once you accept your shipment as non-damage, your item is your property.

Delivery time

Shipping Timeline listed above is an estimate. Please call or message the web chat for precise ETAs.

EcoFlow Smart Generator 4000 (Dual Fuel)

Description

Industry’s Fastest 3200W DC Fast Charging System

Higher efficiency, more reliable when connected with EcoFlow DELTA Pro 3

Unlock unmatched power and reliability with the EcoFlow Smart Generator 4000 (Dual Fuel) and EcoFlow DELTA Pro 3 hybrid setup. Featuring industry-leading 3200W DC fast charging and up to 40% improved efficiency, they excel in various scenarios, from backup power to on-the-go charging.

More Energy-Saving & Efficient

EcoFlow Smart Generator (Dual Fuel) 4000 not only offers significant fuel savings but also generates fewer emissions. Compared to traditional fuel generators, it can save 40% of fuel when fully charging EcoFlow DELTA Pro 3. This means that with the same 1 gallon of fuel, this smart generator provides 1kWh more power.

Power Backup Made Smart and Simple

With four intelligent self-starting backup modes (when paired with EcoFlow DELTA Pro 3), power backup has never been easier.

Customizable start/stop

At night, once the power consumption reaches a certain level, the smart generator will automatically start to replenish power, eliminating the need to get up in the middle of the night to reset it.

Night-care mode

Monitor the remaining power of the EcoFlow DELTA Pro 3 energy storage in real-time, predict future power consumption and measure the power generation from PV, and auto-recharge it in time to ensure a peaceful night's sleep and rest for your family and neighbors, avoiding noise during charging at night or during peak power consumption periods.

PV-priority mode

Recharge the EcoFlow DELTA Pro 3 with PV panels, automatically prioritizing PV charging for savings and environmental benefits while minimizing noise from continuous generator operation. Need more power quickly as an outage approaches? One tap in the EcoFlow app switches back to PV and Smart Generator charging combo for swift reinforcement.

Smart reverse charging

It provides a reverse power supply to the generator battery through EcoFlow DELTA Pro 3 to wake up the generator and start charging it at the same time. Also, to prevent the Smart Generator battery failure caused by long-term storage or extremely low temperatures, it protects household electricity during severe weather scenarios.

Dual Fuel for Double Peace of Mind

Gasoline Power

The smart engine produces 8kWh in single gasoline tank, you could power your home appliances for 8-hours at 25% load.

Propane Power

Simply plug in a 20lb propone tank and allow you access to a 24kWh power, secured and keep your family a whole day of cozy life in a outage.

Control from Anywhere with Just One Tap

Multiple Start/Stop Methods for Easy Operation

EcoFlow Smart Generator 4000 (Dual Fuel) offers intelligent and elegant start/stop methods for various scenarios, providing greater convenience.

 

Stay on Guard With Real-time Alerts

Receive 5 safety notifications directly through the EcoFlow app, ensuring remote or indoor users stay informed in real-time. All features(except fuel alerts) trigger automatic shutdowns to prioritize safety for you.

User-Friendly Design, Enhanced Portability

The ergonomic design with a built-in pull-rod allows easy transport from the garage or basement, making it simple to activate backup power. Its compact size ensures it doesn't take up too much space for storage and stays well-organized.


Product Specifications

EcoFlow Smart Generator 4000 (Dual Fuel) Product Specifications

Generator Specs

Specification Details
Net Weight 83 lbs / 38 kg
Dimensions 24.9 x 15 x 20.8 in / 633 x 381 x 529 mm
Type Inverter Generator
Frequency 60 Hz
Rated Voltage 120 V
Rated Power 3200 W with Gasoline, 2900 W with LPG
Peak Power Output 4000 W with X-Boost Tech
DC Output Voltage 40～60 V
DC Current 56 A max

Engine Specs

Specification Details
Engine Size 196 cc
Engine Type Four-stroke
Fuel Type Unleaded gasoline / LPG
Fuel Tank Capacity 6 L / 1.58 gal
Engine Oil Capacity 0.55 L / 0.145 gal
Noise Level (at 7m distance) 70 dB (full load)
Continuous Working Time (Gas) 2.8 hr (full load), 8 hr (1/4 load)

What's in the Box? 

 Product Manual

EcoFlow Smart Generator 4000 (Dual Fuel) Product Manual

EcoFlow Smart Generator Dual Fuel User Manual

Product Warranty

EcoFlow Warranty Policy

Manufactures, suppliers, or publishers other than support@ecoflow.com, may provide their own warranties to you. Please contact them for further information. 

Please note that the warranty period may vary according to local laws and regulations. Some countries, states, and provinces do not allow limitations on how long an implied warranty may last, so the limitation described above may not apply to you. You may have other rights from state to state, province, or country.

DO NOT USE YOUR PRODUCTS UNTIL YOU HAVE READ THE TERMS OF THE WARRANTY.

All EcoFlow products purchased on ecoflow.com come with a limited warranty, as shown below. BY USING ECOFLOW PRODUCTS, YOU AGREE TO BE BOUND BY THE TERMS OF THE ECOFLOW LIMITED WARRANTY.

We provide a limited warranty for purchases on ecoflow.com. The warranty period started when the original purchaser received the products.

Warranty Timeline

Item Warranty Period
Smart Generator 4000 (Dual Fuel) 3 Years

For Kickstarter backers, please refer to the special warranty policy of the campaign or contact support@ecoflow.com.

Warranty extension 

You can extend the warranty for products purchased between January 1, 2022, and August 31, 2022, by registering on the official website on or before October 15, 2022. 

Warranty cannot be extended for products purchased before January 1, 2022.

Customers who have purchased products on or after September 1, 2022 will enjoy the warranty period (with warranty extension) listed in the table above. Customers are advised to complete registration as early as possible.

Exclusions and Limitations

This warranty does not apply:

· Non-quality related issues;

· Items purchased from unauthorized resellers;

· Purchases without valid proof of purchase;

· Items that have been refunded;

· Items that have expired their warranty period;

· Any defects or damages caused by misuse of products, unauthorized modification, dis-assembly or operation not in accordance with the official instructions or manuals;

· Any defects or damages caused by exposure to excessive heat, liquids or other external causes;

· Any defects or damages caused by reliability or compatibility issues when using unauthorized third-party parts;

· Lost or stolen products;

· Free products.

Cross-Regional After-Sales Service

The products available for purchase on this website are manufactured in accordance with U.S. regulations and are intended solely for use within the United States and （e.g. These products are designed to operate on a 120V power supply in the United States.) We do not recommend, nor do we support, the purchase and shipment of these products to regions outside the United States. If the product is transported and used outside the U.S., any quality issues or malfunctions arising from such use will not be covered under this warranty. Furthermore, it is the user’s responsibility to verify that the product’s specifications, such as electric requirements, are compatible with the standards of the region in which it will be used. we shall not be held liable for any damages, losses, or other consequences resulting from such purchase or use.

EcoFlow does not provide a global product warranty, and the warranty service can only be obtained at a designated EcoFlow repair center.

To repair the product in an EcoFlow repair center when the product was purchased in another region, depending on part availability, customers can obtain a cross-regional repair service at an additional charge. (Some products do not support cross-regional repair even if the customer is willing to pay for the service. For more details, please contact EcoFlow Support.)

A cross-regional replacement service is not available for different versions of the same product.

The customer will need to bear customs duties, taxes, customs clearance, and other costs incurred for a cross-regional repair, regardless of whether it is the warranty or paid repair service. 

Valid Proof of Purchase

  • A purchase order number made through ecoflow.com;
  • Sales invoice or order confirmation email that clearly shows the description of the product, its price, and sales channel.

Warranty Registration

  • Register your warranty at https://www.ecoflow.com/us/support/warranty 

Return Material Authorization (RMA) process

  • Contact EcoFlow Customer Service Team at support@ecoflow.com or +1 (800)-368-8604 (this number supports English service only. International charges apply if calling from outside of the US).
  • If your item is eligible for an EcoFlow Warranty, you will receive a prepaid shipping label. Please follow the instructions provided by EcoFlow Support to properly pack the products and return them safely.
  • Please note that we can only provide return shipping labels for return packages in United States. For returns in other countries and areas, please contact EcoFlow Support at support@ecoflow.com for more details.

Replacement 

  • In case of replacement, delivery of the replacement item will be arranged within 15 business days (subject to changes caused by force majeure) after confirming that the defective item has been received at our warehouse. The final resolution is subject to the availability of the replacement items.
  • The replacement warranty will be covered by a period equal to the remaining warranty period of the original item. 

Product FAQs

EcoFlow Smart Generator 4000 (Dual Fuel) FAQs

Q1. What is the advantage of the EcoFlow Dual Fuel Generator?
The EcoFlow Dual Fuel Generator offers flexibility with both gasoline and LPG, providing efficiency, extended runtime, and fuel-saving benefits.

Q2. How long does an EcoFlow Smart Generator Dual Fuel last?
The EcoFlow Smart Generator Dual Fuel can last up to 8 hours on gasoline at 25% load and longer when using LPG.

Q3. Is it worth buying an EcoFlow Dual Fuel Generator?
Yes, it's a worthwhile investment for those seeking a reliable, multi-fuel backup power solution.

Q4. Is the EcoFlow Dual Fuel Generator better than electric?
The EcoFlow Dual Fuel Generator is more versatile for off-grid and emergency situations, while electric generators are generally quieter and more eco-friendly for regular use.

Customer Reviews

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