Camplux Whole Home Outdoor Tankless Hot Water Heater 6.86 GPM for 3-4 Persons Whole House | White
Description
- 3 Simultaneous Applications In Winter.Camplux advanced 6.86 GPM high capacity flow control propane gas tankless water heater delivers 6.86 gallons per minute of on-demand endless hot water ensures instant hot water for 3-4 persons whole home shower and kitchen at one time.
- Low Nitrogen Combustion,Energy Saving. The tankless gas water heater comes with low nitrogen balanced combustion design, v-type stainless steel burner,high heating efficiency up to 89.98 %. The water heater uniform energy efficiency range 0.89-0.92.
- Direct-Current Frequency Conversion Fan-The propane gas water heater comes with a direct-current frequency conversion fan. The water heater can resist level 8 strong wind and you no need to worry about the water pressure in high floors.
- Anti-Frozen Heating Mould All Round. The tankless gas water heater will auto heating when the ambient temperature ＜41 ℉. So you don’t need to wait for heating and no drain after the use.
- Considerate Anti-Scalding Protection-The tankless water heater equipped with anti-scalding function to avoid the problem of excessively high setting temperatures (causing burns ) caused by children's wrong operation.Therefore, it is impossible to set a temperature exceeding 122 ℉ under normal working conditions. The water valve needs to be closed to make the water heater in standby status before you set the temperature above 122 ℉.
Product Specifications
Camplux Whole Home Outdoor Tankless Hot Water Heater 6.86 GPM for 3-4 Persons Whole House | White Product Specifications
| Feature |
Specification |
| Fuel Type |
Propane & Natural Gas |
| Material |
Stainless Steel |
| Power Source |
Gas Powered |
| Maximum Energy Output |
180,000 British Thermal Units |
| Item Weight |
47.2 Pounds |
What's in the Box?
1 X Tankless Water Heater
1 X Digital Remote Control
1 X 3.3ft Remote Control Cable
1X Gas Shut-Off Valve ,Accessories Package (Including Screws & Plastic Sleeves )
1 X Instruction Manual
Product Manual
Product Warranty, Shipping & Return
FREE 1 Year Warranty
Shipping Policy
Free Ground Shipping
We offer free ground shipping for all US orders except to Alaska, Guam, Hawaii, and Puerto Rico.
Shipping Method:
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Standard/Small Orders: Shipped via USPS, UPS, or FedEx.
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Large Items or Orders: Shipped via LTL freight.
Shipping Time:
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Standard Shipping: 4-6 business days.
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LTL Shipping: 8-10 calendar days.
Order Processing Time: 1-2 business days.
Business days typically do not include weekends. However, Saturday and Sunday deliveries may occur in certain zip codes.
To request a cancellation or make changes to your order, please contact our customer support as soon as possible by telephone at (844) 538-7890 or email at service@camplux.com, Monday - Friday from 9 AM - 5 PM EST. Once an order has been sent to our warehouse, we cannot guarantee cancellations or changes as we work quickly to fulfill your order.
Return Policy
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Returning an Item:
To return an item, please contact our customer support via email at service@camplux.com or by telephone at (844) 538-7890, Monday - Friday from 9 AM - 5 PM PST, within 30 days of delivery to request a return for a full refund. Ensure you provide your reason for the return.
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Unapproved Returns:
Returns made without approval will not be accepted, as we have different return addresses for different products.
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Returns Due to Buyer’s Remorse:
For returns due to buyer’s remorse (e.g., ordered by mistake, does not fit, changed mind, no longer needed), customers are responsible for the return shipping cost and a 20% restocking fee. Save your tracking number to confirm receipt at our location. For items returned due to defects or quality issues, a pre-paid return label will be provided after you send us pictures or videos showing the issue.
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Damaged Items:
If an item is found to be damaged in shipping, do not accept or sign for the product. Refuse the package with the carrier and contact our customer support as soon as possible.
Product FAQs
Camplux Water Heater Product FAQs
1. My water heater is not igniting
A. Check if the polarity of the batteries are positioned correctly.
B. Check if the water inlet, water outlet and gas inlet are connected to the right pipes.
C. Heater wont ignite if the water pressure is too low, please make sure you have enough water flow.
D. Check the water inlet and filter to make sure there is no clog.
E. Disconnect the shower hose and shower head and let the water gush out from the heater (set gas knob to minimum and water knob to maximum), if it ignites that means there is a clog either in shower hose or shower head.
2. Water Heater Ignites but not producing hot water
A. If it’s the first time you start the heater, to exhaust the extra air completely, please try start it couple of times.
B. Disconnect the gas hose from the gas inlet and check if the gas is flowing. If the regulator is defective the gas will not flow and the unit will not ignite.
C. Check if you have enough propane.
D. If you are using a new tank of gas, the solenoid valve may not work because the gas pressure is too high. Try to turn on the water faucet first, gas source valve later. And try to start the heater again.
E. Disconnect the shower hose and shower head and let the water gush out from the heater (set gas knob to minimum and water knob to maximum), if that fix the problem there is clog either in shower hose or shower head.
PRECAUTION:
F. Please make sure the water heater is connected to the correct type of gas line. If the unit is LP it should be connected to LP line or NG to NG line. It’s possible to cause an ignition failure or an explosion when connected to the wrong gas line. It’ll produce yellow flame or black smoke if connected to the wrong gas line.
3. Heater ignites with a loud noise
A. Kindly restart the water heater few times to exhaust the extra air inside. If does not fix the problem try to replace the gas regulator using a standard grill regulator.
B. Check if the screws are properly secured if the water heater is mounted.
C. Check the battery if it’s still okay.
4. Water Heater flames out suddenly
A. Check if you still have enough gas. Check your gas cylinder.
B. Check if the water pressure is too low to ignite the heater. If you are using well water it is best to use a water pump to increase the pressure.
C. Change the batteries.
D. Disconnect the shower hose and shower head and let the water gush out from the heater (set gas knob to minimum and water knob to maximum), if that fix the problem there is clog either in shower hose or shower head.
5. What to check if the water doesn't heat up?
A. Turn up the gas knob and turn down the water knob.
B. Turn on the gas valve completely.
C. Shorten the gas pipe if it is longer than 5 meters.
D. Choose a suitable gas regulator for low pressure.
E. Avoid using gas in multiple appliances all at the same time.
6. Black smoke coming out from Water heater
A. Open the front panel of the water heater and air blow the heat exchanger with an air compressor to remove if there is any debris or clog inside. After, set the gas knob to minimum and water knob to maximum and start the water heater and check if the black smoke will be gone.
B. If the issue still persist unplug the gas line and stop using the water heater. Call for service.
7. Heater may suddenly start producing too much hot water
A.check and reduce your heater’s temperature setting.
B.you must fully open the shut-off valve and ensure more water flow
8. Heater Yellow Flame
While your Camplux water heater is functioning normally, it will produce a deep blue flame. But when your heater produces a yellow flame, you can’t overlook it as it is another problem.
Yellow flame causes extreme smoking and dirt build-up in the flue tubes, combustion chamber, and gas burner.
A.On your Camplux water heater’s front cover, you will see the middle horizontal window or viewer panels. Look through the window to check whether your heater produces a blue or yellow flame,We strongly recommend you not to use your Camplux water heater when it produces a yellow flame.
B.Replace the cracked gas regulator.
C.From the gas burner’s top, remove the scale and adequately clean the burner and unclog the main burner.
D.Ensure sufficient air circulation and proper ventilation in your heater.
E.Clean the pipes properly and remove the vent or flue’s blockage.
9. Water Heater Leaking
A.Check the correct installation.
B.Check and tighten your water tank’s pipe connection.
C.Replace the cracked heater, malfunctioning T & P relief valve, loose or damaged gaskets, lousy drain valve, and the defective hot and cold water inlet and outlet.
10. Water Heater Error Codes
E0：Hot water sensor not working.
Causes : Short circuit. Loose junction pat. A defective or broken sensor.
Solutions : Prevent your heater’s overheating to avoid short circuits. Tighten the junction pat. Replace the broken or faulty sensor.
E1：Failed ignition system.
Causes : Loose junction pat. Close or partially open gas valve. Close water shut-off valve.
Solutions : Tighten the junction pat. Check and open the gas and water shutoff valve fully.
E2：Flame Failure Protection.
Causes : The heater fails to detect the flame. The gas supply is off. Empty tank or low fuel supply. Damaged fuel sensor.
Solutions : Ensure your water heater is perfectly detecting the flame. Check and turn on the gas supply. Refill the fuel tank and ensure proper fuel supply. Replace the faulty fuel sensor.
E3：Overheating protection.
Causes : Overheating controller. Dry combustion.
Solutions : Ensure your heater controller is not overheating.
E5：Pressure switch failure.
Causes : Too low power supply voltage. Motor malfunction.
Solutions : Ensure high power supply voltage. Replace the bad motor.
E7：Solenoid Valve.
Causes : Valve’s open circuit. Valve’s short circuit. Faulty or disconnected valve.
Solutions : Prevent the valve’s opening and short circuit. Replace the lousy valve. Make sure the valve is properly connected.
Eb：Residual Fire Failure.
Causes : Solenoid issue. Malfunctioning PCB controller.
Solutions : Replace the faulty PCB controller. And fix the solenoid issues.
11. What is the normal temperature for a Tankless water heater?
Against scalding, your Tankless water heater’s recommended normal temperature is 120 degrees Fahrenheit. But the heater’s common default setting is 140 degrees.
12. What are the signs that your hot water heater is going out?
The heater gets too hot, rust in the water, the water heater leaks from the bottom, and the heater making odd noises are signs that your hot water heater is going out.
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