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ICECO GO20 21QT Dual Zone 12V Portable Freezer (White)

by ICECO
SKU GO20White Without Cover
Original price $449.00 - Original price $518.00
Original price $449.00
$449.00
$449.00 - $518.00
Current price $449.00
Availability:
in stock, ready to be shipped
Availability:
in stock, ready to be shipped

Get it between -

Combo: GO20White Without Cover
Free Shipping With Some Product Exceptions
Easy 30 Day Returns Return with Ease
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Price Match Policy

Price Match

Here at OffGrid Living Solutions, we want to offer you the best prices online.

If you happen to find a lower price for the same product, we will guarantee to match their price or beat their price. Note, this does not apply to all products in the store. Please reach out to us via email or chat if you want a price match or price beat.

For the policy to apply, please send us a screenshot, link, or any other evidence of the product being priced lower than ours before making the purchase.

Refer to our Price Match Policy Rules.

Refunds & Returns Policy

At OffGrid Living Solutions, we are proud to have the best refund and return policies in the industry. If you’re not satisfied with your purchase for any reason, you may return it to us within 30 days for a refund.

If you have a problem with our order (there are missing components, damages, or the product is not functioning), please reach out to us as quickly as possible. Some of the problems can be resolved by going through the product manual or the product FAQs.

Refer to our Refunds & Return Policy for more details.

Shipping & Delivery

Order Processing

Once we receive your order, we will send you a confirmation email. Then we will process the order by confirming that the product is in stock and ready for shipment. If any of the items in your order are back-ordered, we will reach to you via email or phone and you may choose to either wait or receive a 100% refund.

Please allow 1-3 days for processing your order.

Shipping

We ship to the lower 48 continental United States only at this time.

Shipping times and shipping method will depend on the specific product and brand you purchase. If you have any shipping question, feel free to ask on the chat or email us at info@offgridlivingsolutions.com.

We will send tracking information by email the same day the shipping tracking number is created/available.

Before you sign the shipping bill, please THOROUGHLY INSPECT YOUR ITEM. Signing for the receipt of a damaged product removes the liability of the shipping company and OffGrid Living Solutions. Once you accept your shipment as non-damage, your item is your property.

Delivery time

Shipping Timeline listed above is an estimate. Please call or message the web chat for precise ETAs.

    ICECO GO20 21QT Dual Zone 12V Portable Freezer (White)

    Description

    • Flexible Dual Zone Design- GO20 is an electric cooler that has two 2 digital touchscreen displays that can be controlled independently. With a detachable partition design, the GO20 dual-zone 12V refrigerator provides 2 separate zones for refrigeration and freezing.
    • High Quality - SECOP(Danfoss) Compressor; Winner of IDEA & Reddot; ETL Certificate; Global Product Insurance.
    • 3-STAGE Car Battery Protection for Safe Trip - GO20 is a plug-in cooler that comes with 3-Stage Dynamic Battery Protection to keep your car's battery from draining. It is also a battery-operated cooler which can be used with a PB250 battery.
    • Fast Cooling & Energy-Saving - You can adjust the MAX or ECO mode according to your needs. In the Max Mode, the power consumption of GO20 is around 45W. Or you could choose ECO mode to save energy and extend the use time of power.
    • 5 Year warranty on the compressor and 1 Year warranty on all other parts. US Local after-sales service. ICECO Canada;

    Product Specifications

    ICECO GO20 21QT Dual Zone 12V Portable Freezer (White) Product Specifications

    Product Manual

    ICECO GO20 Product Manual

    Product Warranty & Return

    ICEO Product Warranty & Return

    We offer 12-month Local Warranty Service & 5 Years Compressor Warranty, please feel free to contact us if you have any questions.

    ICECO offers you a 30-day return.
    If you would like to return the purchased product, please contact us, we will check your request and reply after receiving your response.

    To complete the return, a receipt or proof of purchase is required.
    *All product packaging (package, manual, warranty card, etc.) as well as certificates of authenticity, grading, and appraisal must be returned with the item.
    * Any items that have not been returned without the original documents will be rejected.
    *Please take this item for recording before sending a return.
    *To be eligible for return, your item must be unused and in the same condition as the original packaging.

    In some cases, only partial refunds are granted: (if applicable)
    *The product is not in the original cnodition, it is damaged or missing parts for reasons not due to our error.
    *The product is returned more than 30 days after delivery.

    In some cases, no refund will be granted: (if applicable)
    *The product is man-made damaged and cannot be reused and resold.
    * The product is incomplete or visually impaired.

    Return (if applicable)
    Please check your product immediately after receiving the package!
    * Found damage after receiving the product.
    *The product does not match the description
    Exchange (if applicable)
    We only replace defective or damaged items (not man-made). If you need to replace it with the same item, please send an email to support@icecofreezer.com and send your item to: 17583-17585 Railroad St. City of Industry, CA 91748, United States.

    Refunds (if applicable)
    Once your return is received and inspected, we will send you an email to inform you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
    If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. The refund amount is based on the amount you received (the refund does not include the courier fee and some of the amount that is offset by the coupon)
    Returns are usually processed within 5-7 business days.
    thank you for understanding.

    Product FAQs

    ICEO Product FAQs

    1) How long is the warranty?

    ICECO offers 5-year warranty on Secop compressor and 1 year for other parts

    2) How long does the shipping time usually take? Is there an expedited shipping service?

    Shipping time typically takes 3-7 business days. And we currently have no expedited shipping service

    3) Compressor Cycle Principle of Operation

    When the temperature sensor detects that the internal temperature of the refrigerator has reached the set temperature, the compressor will stop working, causing the temperature inside the refrigerator to rise. Once the internal temperature of the refrigerator rises to a certain level, the compressor will resume operation to cool it down

    4) What is the Triple Battery Protection Mode?

    Battery protection refers to the function of a refrigerator that automatically stops operating when the voltage of the power source (car battery or external battery) drops below a certain set value. This prevents excessive depletion of the car battery or external battery, which could affect the normal ignition of the vehicle and the lifespan of the battery. There are three levels of protection: low, medium, and high.

    When the car refrigerator is connected to an external power source, such as a portable power bank, in order to maintain continuous power supply from the battery, it is recommended to set it to the low level. This allows the external battery to work more efficiently

    5) What is temperature compensation?

    When the ambient temperature is very low (during winter), the compressor operates less frequently and for shorter periods of time. This results in higher temperatures in the freezer compartment and incomplete freezing of frozen foods. In this situation, the low-temperature compensation switch should be turned on to force the compressor to operate, allowing the freezer compartment to reach its normal temperature.

    6) My fridge won't start on DC or AC.

    1. Please check if the DC power plug of the refrigerator has poor contact or is not connected tightly.
    2. Please start the refrigerator correctly according to the instructions (short press to start for JP/JP42 series; long press to start for GO/VL/VLPro series).
    3. Please remove the back cover of the refrigerator to check if the terminals are loose

    7) I tried it at home with a 120 volt plug and it worked fine, but not when using it in the truck.


    1. It is possible that the voltage input on the DC is too high causing damage to the module.
    2. It may be that the voltage is too low or unstable to reach the starting value or the refrigerator works intermittently.
    3. It is possible that AC/DC power supply is connected at the same time and a certain module is burnt

    8) How do I use a dual box with the VL60D? Why does my display only show the temperature in one zone?

    Please try to long pressing the down arrow button to restart the right zone

    9) Why doesn't the temperature on my fridge display match the temperature inside the fridge?

    After the refrigerator reaches the set temperature, the compressor stops working for insulation, causing a slight temperature fluctuation, which does not affect the functionality of the refrigerator. After some time, the compressor will start working again for cooling. Temperature fluctuations in the range of 7-14°F are considered normal and may be due to the sensitivity of the temperature sensor causing these fluctuations

    10) The unit display shows normal temperature but the food inside the fridge is freezing, is there any way to fix this?

    Please check if the temperature sensor is malfunctioning. If replacing the temperature sensor still does not resolve the issue, it may be a malfunction in the refrigerator's control panel or module, causing incorrect displays. In this case, it may be necessary to replace the module or control panel

    11) My dual zone refrigerator cools properly in one zone and not on the other.

    This may be due to the excessive pressure endured by the solenoid valve and refrigerant, causing them to operate beyond their capacity. Additionally, high ambient temperatures may also lead to increased refrigerant pressure, resulting in a malfunction of the refrigerator's solenoid valve. We recommend placing the refrigerator in a cool environment for 1-2 hours and then restarting it to see if it returns to normal

    12) Just received the unit upside down, will the unit still work?

    Please place the unit on the correct side and wait for at least 6 hours before plugging in

    13) Can the unit be powered by both DC and AC power?

    No, connecting the unit to AC/DC power at the same time may cause a module to burn out

    14) Can solar panels directly power the fridge?

    Solar panels need to be connected with a battery to use, it can not directly power the fridge

    15)I have four metal black clips that came with the solar panel, do you know what they are for?

    They can install solar panels on the APL55

    16) Is it normal to have condensation on the fridge casing?

    When the humidity in the surrounding air is high, moisture in the air can condense into water droplets when it comes into contact with the cooler surface of the refrigerator exterior. This is a normal physical phenomenon

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    HAVE A QUESTION?

    Talk to one of our trusted experts today! Our dedicated customer support team is here to provide any assistance that you have. Feel free to place an order over the phone (415) 481-4075 or send us your inquiry via chat.

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    Free Shipping With Some Product Exceptions
    Easy 30 Day Returns Return with Ease
    Secure Checkout Secure Payment