Camplux Pro Outdoor Propane Water Heater, Pool Heater

Description

Camplux 5.28 GPM Outdoor Propane Water Heater, Pool Heater

• Easy to Install - This outdoor water heater runs on a standard 20lb propane tank, the gas regulator is pre-installed, just install the water inlet and shower kit. Install 2pcs D-size batteries. Check for gas leakage before operating
• 5.28 GPM On Demand Hot Water - 136,000 BTU/Hr maximum output power allows 5.28 gallons per minute of instant hot water. The operating water pressure range is 4~130 PSI. For low water pressure areas, please get a 12-volt pump
• Easy temperature control - Camplux 20L propane water heater has 3 knobs to adjust of water temperature, and a real-time temperature digital display, more convenient to adjust. Temperature rise highs at 140°F and lows at 50°F
• Wide Applications - 20L Camplux water heater is ideal for heating instant water while camping, remote cabins, poolside, pet groomings or anywhere else that you need reliable endless hot water
• Efficient & Energy Saving - The propane water heater is designed with energy-efficient combustion fire rows that allow for precise control of the number of rows, can reduce unnecessary gas consumption. Eco & full mode enjoy hot showers around the year
• What's Included - Camplux 20L Tankless Water Heater, CSA certified gas regulator and hose, 5 feet shower kit, hardware packs, garden hose adapters, and instruction manual
• Maintenance Tips - Damage caused by freezing is not covered under Camplux warranty. It must be properly drained if the water heater stored in cold climate, Freeze damage can occur in the heat exchanger or water valves. To avoid it, please open the drain stern located at the bottom right of the water heater. You can do so by turning in a counterclockwise direction. Please disconnect all incoming and outgoing water lines when do it. Store in a warm dry place.
• Considerate Tech Support- Camplux is dedicated to serving our customers, if you need any assistance, please feel free to contact us via Amazon or call our hotline at (844) 538-7475

Product Specifications

Camplux Pro Outdoor Propane Water Heater, Pool Heater Product Specifications

Product Manual

Camplux BW series manual.pdf

Product Warranty

Camplux Product Warranty

Model(s): Camplux BW Series Portable Tankless Water Heater

Camplux hereby warrants this product to be free of material defects in materials and workmanship when installed and operated according to Camplux’s installation and operating instructions.

This Limited Warranty extends to the original purchaser and subsequent owners, but only while the product remains as the site of the original installation. This Limited Warranty terminates if moved or reinstalled at a new location. There are no warranties, express or implied made or given other than contained in this Limited Warranty. No agent, employee or representative of Camplux has any authority to bind Camplux to any representation or warranty concerning the Product not contained in this Limited Warranty. Except as expressly set forth herein, THERE ARE NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, AS TO MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO ANY GOODS SOLD HEREUNDER. BUYER’S EXCLUSIVE REMEDY IS LIMITED TO REPAIR OR REPLACEMENT OF THE GOODS SOLD, AT CAMPLUX’S DISCRETION. CAMPLUX’S SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.

Item Period of Coverage

Heat Exchanger 1 year. All other parts 1 year. Free Accessories (Showerhead, hose, regulator etc) 30 days. Coverages are void if the unit is used in a hot water circulation loop, in series with a circulation system or where an on-demand recirculation system is not incorporated. Owner is responsible for all other costs incidental to repair such as labor, shipping, delivery and permits. Proof of purchase required. Products repaired willbe covered under this Limited Warranty for the remainder of term of the originalpurchase.

This Limited Warranty becomes null and void if any of the following are determined to be a contributing factor to the failure of the product:

1. Abuse, misuse, alteration, neglect or misapplication;
2. Improper or inadequate maintenance;
3. Inadequate water quality;
4. Installation in a corrosive or otherwise destructive environment;
5. Freeze Damage;
6. Scale buildup;
7. Incorrect gas or water pressure;
8. Acts of force Majeure

This Product is not to be used as a pool or spa heater. Within the first 30 days of purchase, Camplux will cover all ground shipping costs for warranty related issues, excluding AK, HI, Canada, and any location outside of the continental US. After the first 30 days of purchase, Camplux will cover all shipping costs to the customer for warranty related issues, excluding AK, HI, Canada, and any location outside of the continental US. After the first 30 days of purchase, the customer is responsible for all shipping to Camplux, regardless of reason or circumstance. The method for warranty related shipping will be Ground equivalent with the provider of Camplux’s choosing. AK, HI, Canada, and any location outside of the continental US, will be responsible for all shipping costs, regardless of reason or circumstance. All shipments of any type of product coming to Camplux for any reason must have an RGA for any repairs to be made. Please contact Camplux to obtain an RGA number prior to shipping anything to Camplux. Failure to do so could result in loss of product. Camplux will not be responsible for replacement due to loss or damage if these steps are not properly followed.

Product FAQs

Camplux Water Heater Product FAQs

1. My water heater is not igniting

A. Check if the polarity of the batteries are positioned correctly.
B. Check if the water inlet, water outlet and gas inlet are connected to the right pipes.
C. Heater wont ignite if the water pressure is too low, please make sure you have enough water flow.
D. Check the water inlet and filter to make sure there is no clog.
E. Disconnect the shower hose and shower head and let the water gush out from the heater (set gas knob to minimum and water knob to maximum), if it ignites that means there is a clog either in shower hose or shower head.

2. Water Heater Ignites but not producing hot water

A. If it’s the first time you start the heater, to exhaust the extra air completely, please try start it couple of times.
B. Disconnect the gas hose from the gas inlet and check if the gas is flowing. If the regulator is defective the gas will not flow and the unit will not ignite.
C. Check if you have enough propane.
D. If you are using a new tank of gas, the solenoid valve may not work because the gas pressure is too high. Try to turn on the water faucet first, gas source valve later. And try to start the heater again.
E. Disconnect the shower hose and shower head and let the water gush out from the heater (set gas knob to minimum and water knob to maximum), if that fix the problem there is clog either in shower hose or shower head. 

PRECAUTION:
F. Please make sure the water heater is connected to the correct type of gas line. If the unit is LP it should be connected to LP line or NG to NG line. It’s possible to cause an ignition failure or an explosion when connected to the wrong gas line. It’ll produce yellow flame or black smoke if connected to the wrong gas line.

3. Heater ignites with a loud noise

A. Kindly restart the water heater few times to exhaust the extra air inside. If does not fix the problem try to replace the gas regulator using a standard grill regulator.
B. Check if the screws are properly secured if the water heater is mounted.
C. Check the battery if it’s still okay.

4. Water Heater flames out suddenly

A. Check if you still have enough gas. Check your gas cylinder.
B. Check if the water pressure is too low to ignite the heater. If you are using well water it is best to use a water pump to increase the pressure.
C. Change the batteries.
D. Disconnect the shower hose and shower head and let the water gush out from the heater (set gas knob to minimum and water knob to maximum), if that fix the problem there is clog either in shower hose or shower head.

5. What to check if the water doesn't heat up?

A. Turn up the gas knob and turn down the water knob.
B. Turn on the gas valve completely.
C. Shorten the gas pipe if it is longer than 5 meters.
D. Choose a suitable gas regulator for low pressure.
E. Avoid using gas in multiple appliances all at the same time.

6. Black smoke coming out from Water heater

A. Open the front panel of the water heater and air blow the heat exchanger with an air compressor to remove if there is any debris or clog inside. After, set the gas knob to minimum and water knob to maximum and start the water heater and check if the black smoke will be gone.
B. If the issue still persist unplug the gas line and stop using the water heater. Call for service.

7. Heater may suddenly start producing too much hot water

A.check and reduce your heater’s temperature setting.

B.you must fully open the shut-off valve and ensure more water flow

8. Heater Yellow Flame

While your Camplux water heater is functioning normally, it will produce a deep blue flame. But when your heater produces a yellow flame, you can’t overlook it as it is another problem. 

Yellow flame causes extreme smoking and dirt build-up in the flue tubes, combustion chamber, and gas burner.

A.On your Camplux water heater’s front cover, you will see the middle horizontal window or viewer panels. Look through the window to check whether your heater produces a blue or yellow flame,We strongly recommend you not to use your Camplux water heater when it produces a yellow flame.

B.Replace the cracked gas regulator.

C.From the gas burner’s top, remove the scale and adequately clean the burner and unclog the main burner.

D.Ensure sufficient air circulation and proper ventilation in your heater.

E.Clean the pipes properly and remove the vent or flue’s blockage.

9. Water Heater Leaking

A.Check the correct installation.

B.Check and tighten your water tank’s pipe connection.

C.Replace the cracked heater, malfunctioning T & P relief valve, loose or damaged gaskets, lousy drain valve, and the defective hot and cold water inlet and outlet.

10. Water Heater Error Codes

E0：Hot water sensor not working.

Causes : Short circuit. Loose junction pat. A defective or broken sensor. 

Solutions : Prevent your heater’s overheating to avoid short circuits. Tighten the junction pat. Replace the broken or faulty sensor.

E1：Failed ignition system.

Causes : Loose junction pat. Close or partially open gas valve. Close water shut-off valve. 

Solutions : Tighten the junction pat. Check and open the gas and water shutoff valve fully. 

E2：Flame Failure Protection.

Causes : The heater fails to detect the flame. The gas supply is off. Empty tank or low fuel supply. Damaged fuel sensor.

Solutions : Ensure your water heater is perfectly detecting the flame. Check and turn on the gas supply. Refill the fuel tank and ensure proper fuel supply. Replace the faulty fuel sensor.

E3：Overheating protection.

Causes : Overheating controller. Dry combustion.

Solutions : Ensure your heater controller is not overheating.

E5：Pressure switch failure.

Causes : Too low power supply voltage. Motor malfunction.

Solutions : Ensure high power supply voltage. Replace the bad motor. 

E7：Solenoid Valve.

Causes : Valve’s open circuit. Valve’s short circuit. Faulty or disconnected valve. 

Solutions : Prevent the valve’s opening and short circuit. Replace the lousy valve. Make sure the valve is properly connected. 

Eb：Residual Fire Failure.

Causes : Solenoid issue. Malfunctioning PCB controller. 

Solutions : Replace the faulty PCB controller. And fix the solenoid issues. 

11. What is the normal temperature for a Tankless water heater?